10 Management Traps – and How to Avoid Them
Recently Steve Minter of Industry Week interviewed a range of people for an article he titled 10 Management Traps – and How to Avoid Them. The ten traps he lists are: 1. Not ‘Nipping it in the Bud’ 2. Squelching the Flow of Bad News 3. Doing Drop-Down Work 4.Read More
Entrepreneurship is problem solving
I’ve written before that problems solving is a key still for innovation, in 3 Key Stills that Enable Innovation. This is why we must be building problem solving skills at every level of the organization. Perhaps one of the most important aspects of this is simply defining the problem. It’sRead More
Are Working on Gaps Always the Best Approach? [Guest Post]
Guest Post: Shawn Patterson is the Senior Director of Corporate Services at DTE Energy where he is responsible for the Supply Chain, Fleet, Facilities, and Continuous Improvement organizations. Shawn has held numerous positions in multiple industries and is passionate about influencing lean transformations in organizations. We are all familiar withRead More
Who is responsible for quality?
For the past two weeks, I’ve been writing about topics related to quality. This is the last topic of the series, and it’s focus is on the role of the quality organization. There is always a tension between the quality organization, regardless of its title, and the rest of theRead More
The Role of Feed-Forward in Your Quality System
Last week I shared some of my thoughts on quality loops and quality systems. I continue that theme with an explanation of the feed-forward loop. One workstation feeds the next. One process feeds the next. One plant or building feeds the next. And at every point there is a riskRead More
Who is the customer for your internal quality audits?
Last week I was in an automotive manufacturing plant (a very large one) helping to lead a quality systems assessment. It’s purpose is to give the client feedback of how they can improve their quality by improving their quality systems, and linking them more clearly with the voice of theRead More
Keep Your Quality Filters Sacred
[I have been off the blog for a little while, for which I apologize. Hopefully, my business has given me plenty of interested topics for you, which I hope to publish in a timely manner.] Last week I was working with one of our consulting partners on an assessment ofRead More