Month: February 2012

What we can learn from a giraffe about dealing with change

by Jamie Flinchbaugh on 02-23-12

For a Friday humor, here is a giraffe stuck in quicksand. A client is using this video to help introduce what people go through when dealing with change, through the classic stages of grief. Of course, there’s also a lesson here. Management, and leaders at all levels, sometimes forget that

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Most popular blog posts of all time

by Jamie Flinchbaugh on

[Before getting started, I apologize to anyone who visited our site on Wednesday and was redirected to another site. The site was hacked, and I appreciate BigBigDesignfor springing into action to get it fixed. If anyone is still having trouble, please delete cookies for,, and….(too long to type). Again, I

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Securing the Elusive Lean Buy-In

by Jamie Flinchbaugh on 02-16-12

My latest column for IndustryWeek, Lessons from the Road, titled Securing the Elusive Lean Buy-In has been posted. Here is an excerpt:   You have passion about making lean work in your organization. You have ideas, and you are ready to realize them. You have experience and are willing to

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eBook published on A3 Problem Solving

by Jamie Flinchbaugh on 02-14-12

We are still very proud of our book, The Hitchhiker’s Guide to Lean, that has done very well over the past few years. The book publishing world is changing, very rapidly. I’ve had one of the big publishers ask me about doing another book. I’m not ready for that yet.

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Is takt time the most misunderstood lean concept?

by Jamie Flinchbaugh on 02-13-12

Is takt time the most misunderstood lean concept? My experiences suggests yes, although this surprises me quite a bit. It’s not that the misunderstanding is highly significant, or has a dramatic impact on people’s actions. But when we ask the question of a group “what is takt time?”, to group

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Kodak and Fuji: a tale of two companies in the face of the same insurmountable problem

by Jamie Flinchbaugh on 02-08-12

The Economist had an excellent article detailing the difference between Kodak’s historic bankruptcy and Fujifilm’s equally remarkable success, in The last Kodak moment?, and expanded on in Sharper focus. Both companies faced the same problem statement: digital photography would replace film. But Eastman Kodak, founded in 1880, despite it’s major

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The failure of "Don't bring me problems, bring me solutions!"

by Jamie Flinchbaugh on 02-07-12

I head this approach many times, and in many different forms. Managers say “I don’t want people to bring me problems; I want them to bring me solutions.” Or “I don’t want more questions, I want answers.” I ran across this on the Harvard Business Review Blog in The No

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How generational changes affect lean transformation

by Jamie Flinchbaugh on 02-06-12

There are many environmental factors that affect the lean community and their work towards lean transformation. Some of these factors are positive and some are negative. Bad lean implementations hurts the reputation of lean. The weak economy shook out some of the bad implementation, and refocused many of the good

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