Month: November 2014

Building a Strong Lean Foundation [Lessons from the Road]

by Jamie Flinchbaugh on 11-30-14

Organizational transformation is a tricky challenge. Many, if not most, of the questions I received have to do with how to transform an organization. And a small organization is just as challenging as a large organization, but for different reasons. In the last installment of Lessons from the Road, I

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If opportunity doesn't knock, build a door.

by Jamie Flinchbaugh on 11-07-14

If opportunity doesn’t knock, build a door. Put up a knocker. Add a sign. And put a doorman out to steer opportunity your way. Where am I going with this? I see too much victim mentality and it drives me crazy. The worst kind is the jealous kind, seeing other

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Should price be the primary metric of supplier management?

by Jamie Flinchbaugh on 11-05-14

Are you treating your suppliers right? General Motors, a company historically adversarial with their suppliers, long outlasting their 800-pound gorilla status, is working towards mending and building relationships with its suppliers. Some of their playbook is the same old GM. They are looking to consolidate their supply base so that

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If we're going to fight fires, do it like the pros

by Jamie Flinchbaugh on 11-03-14

Email comes in. React. Issue gets raised at a meeting. React. Customer calls. React. What do we call it when we spend all day reacting to the events around us? FIREFIGHTING! We all do it. It’s how most people spend the majority of their day. Sometimes one of the biggest

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