Building a Strong Lean Foundation [Lessons from the Road]
Organizational transformation is a tricky challenge. Many, if not most, of the questions I received have to do with how to transform an organization. And a small organization is just as challenging as a large organization, but for different reasons. In the last installment of Lessons from the Road, IRead More
If opportunity doesn't knock, build a door.
If opportunity doesn’t knock, build a door. Put up a knocker. Add a sign. And put a doorman out to steer opportunity your way. Where am I going with this? I see too much victim mentality and it drives me crazy. The worst kind is the jealous kind, seeing otherRead More
Should price be the primary metric of supplier management?
Are you treating your suppliers right? General Motors, a company historically adversarial with their suppliers, long outlasting their 800-pound gorilla status, is working towards mending and building relationships with its suppliers. Some of their playbook is the same old GM. They are looking to consolidate their supply base so thatRead More
If we're going to fight fires, do it like the pros
Email comes in. React. Issue gets raised at a meeting. React. Customer calls. React. What do we call it when we spend all day reacting to the events around us? FIREFIGHTING! We all do it. It’s how most people spend the majority of their day. Sometimes one of the biggestRead More