Define Lean by Behaviors, Part 4: Clearly articulate the lean behaviors that matter to you.
Part 3 examined where are behaviors come from, and in this 4th and final part, we explore applying PDSA to culture change. Most cultures are accidental. They are created through the somewhat random walk of experiences that we encounter. Those who grew up during the Great Depression developed a senseRead More
Define Lean by Behaviors, Part 3: Experiences, beliefs, behaviors, and lean
In Part 2, we explored the importance of behaviors. In this part, we examine how to create those behaviors. Experiences create our beliefs which drive our behaviors. So, if behaviors are so important, what do we do about it. We can certainly dig much deeper into this topic than inRead More
Chief Executive Magazine picks up on theme that lean is not just about process
My IndustryWeek column on the idea that talent matters has gotten more attention than I anticipated, with many notes and comments in personal conversations. Chief Executive Magazine picked up on the theme in their article “Lean Manufacturing is about people, not just process.” Here is some of their reference toRead More
Define Lean by Behaviors, Part 2: Behaviors are greater than tools
In Part 1: The evolution of lean, we explored how our insight into lean has evolved. In this part, we explore why behaviors are so important to lean. The most important aspect of lean evolution has been the acknowledgement of the role of behaviors as central to a lean organization.Read More
Define Lean by Behaviors, Part 1: The evolution of lean
This blog post is the first in a 4 part series I wrote called “Lean is about behavior” This series address the evolution of lean, why behaviors trump tools every time, how our experiences, beliefs and behaviors affect our ability to create and sustain a lean culture, and how toRead More
Sergio Garcia didn't take any mulligans, why should your measurement system?
Sergio Garcia won The Masters. He didn’t get to take a mulligan. But just because we can, doesn’t mean we should. This is how a conversation with me might go: “Where were you today?” ….“Playing golf.” “What did you hit?” … “75” “Very good. Did you take any mulligans?”…“25 ofRead More
Is Talent or Process Vital to Lean Success? It's Not Really a Choice [Lessons from the Road]
Lean equals process improvement, right? Wrong. Lean is about people. We improve processes because bad processes beat good people. Good processes enable people. Good processes improve our consistency. But will a great process deliver greatness? Probably not, because talent is still required. This column for IndustryWeek, titled Is Talent orRead More