Blog

Happy Heuristics Podcast Episode #4

by Jamie Flinchbaugh on 02-01-22

Happy Heuristics is a podcast about using rules of thumb, decision criteria, or heuristics to help leaders operate with speed and effectiveness in a complex and uncertain world. Podcast partners Jamie Flinchbaugh and Jeff Grimshaw explore specific heuristics, one theme at a time, that you can either adopt or use

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Should Your Lean Journey Include Certification?

by Jamie Flinchbaugh on 01-27-22

This article was originally published in March 2021.    I’ve been asked to help dozens of clients with their lean certification plans at some point in my engagement. How should we design our lean certification program? This is often the question presented to me. Before you get to design, you

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What Refereeing Has Taught Me

by Jamie Flinchbaugh on 01-26-22

Those who know my teaching and coaching also know that I love to draw examples from my long tenure as a soccer coach. First, the examples are very relatable even if you aren’t a fan of soccer. Second, I am a fan of soccer, having been involved at some level

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Insights By Jamie January 2022

by Jamie Flinchbaugh on 01-24-22

Insights by Jamie   January 2022   Rethinking Employee Engagement in 2022   Employee engagement, at all levels, has always been an important topic for organizations. Now, the topic has climbed to the very topic of critical business variables, as I stated in IndustryWeek’s Outlook 2022. For many, engagement isn’t

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Auditing Your Problem-Solving System

by Jamie Flinchbaugh on 01-12-22

If you are an organization that does auditing or assessment, you should be looking at anything that’s important for success. This certainly should include your problem-solving. Whether you utilize Leader Standard Work, Layered Process Audits, or simply want to do an informal assessment, here are some things to think about

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Happy Heuristics Podcast Episode #3

by Jamie Flinchbaugh on 01-04-22

Happy Heuristics is a podcast about using rules of thumb, decision criteria, or heuristics to help leaders operate with speed and effectiveness in a complex and uncertain world. Podcast partners Jamie Flinchbaugh and Jeff Grimshaw explore specific heuristics, one theme at a time, that you can either adopt or use

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Dealing with Resistance to Being Coached

by Jamie Flinchbaugh on 12-16-21

I coach coaches. That’s obviously the only thing that I do, but I spend a significant portion of my time coaching people who are trying to coach others. One of the most common questions I receive in this domain is… What do we do when someone is resistant to coaching?

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Lean Whiskey Episode #31

by Jamie Flinchbaugh on 12-10-21

Episode 31: “End a Year, End a Bottle; Start a Year, Start a Bottle”  In Episode 31, Mark and Jamie discuss the routines and practices of wrapping up a year and kicking off a new year. In that spirit, we either finish a bottle of whiskey or start a new

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The Power of Solving Small Problems

by Jamie Flinchbaugh on 12-09-21

Fast Company published an article of mine, “The Power of Solving Small Problems.” I have observed even some of the most experienced and wise lean leaders struggle to get this principle correct, as I struggle with it as well. Perhaps that’s why I wrote it, to remind myself. Here’s a

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Your Legacy Is Day n+1

by Jamie Flinchbaugh on 12-08-21

Whether you are providing a service to a client, or operating as a leader in an organization, how do you think about what you want to accomplish? I propose the most useful framing is to think about day n+1. In other words, what is there the day after you depart,

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