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How do I engage with my clients? This is best described as ACT with Purpose, where ACT stands for Advising, Coaching, and Thought Partner. In this brief video, I explain what that all means, and how it works.  

When I began JFlinch in January of 2020, I simply got started because I really wanted to decide slowly over time what work I truly wanted to do. While the pandemic forced some changes, it also set a path of my honing of my strategic heuristics for decision making, and

Episode 44: “New Year’s Resolutions, just not Dry January. Boeing makes one too”  In Episode 44, Mark Graban and Jamie Flinchbaugh get back together for this first episode of 2024. Since we’re not doing Dry January, we go right into the whiskey first by talking about old bottles including one

In this episode of People Solve Problems, host Jamie Flinchbaugh invites a thought-provoking guest, Frank Nestore, Vice President at Mathtech’s public sector consulting practice. The episode delves into the intricate world of problem-solving within governmental agencies, a realm where Frank has extensive experience and deep insights. Frank begins by outlining

In the latest episode of People Solve Problems, Jamie Flinchbaugh has an engaging discussion with Steve Spear, the Founder of See to Solve LLC and Senior Lecturer at MIT Sloan School of Management. Steve, renowned for his expertise in operational excellence and leadership, delves into the intricacies of problem-solving and

In this episode of “People Solve Problems,” Jamie Flinchbaugh engages in an enlightening conversation with Mel Zehnpfennig, Managing Partner at Dynamic Improvement Group. With a wealth of experience spanning over two decades in lean manufacturing, Mel shares his approach to tackling complex problems in various industries, from automotive to more

In Episode 43, Jamie Flinchbaugh and Mark Graban begin by talking about each of our interviews regarding the new book by Steve Spear and Gene Kim, Wiring the Winning Organization. Mark interviewed Steve and Gene for the LeanBlog podcast, and Jamie interviewed Steve for a forthcoming episode of People Solve

In the People Solve Problems podcast, hosted by Jamie Flinchbaugh, John McCullough, Director of Continuous Improvement at Sharp Services, shares his expertise and experiences in problem-solving within the pharmaceutical industry. John, a global continuous improvement leader, strategic thought partner, and change agent, also extends his lean journey expertise to various

Sharing my  fourth article for Forbes: Why ‘The Boss Said’ Is Not A Reason So many action-initiating conversations lead in with some version of “the boss said,” as if that’s a good reason to complete any task. Of course, it is one reason, but it’s a reason filled with waste

On this episode “People Solve Problems” podcast, Jamie Flinchbaugh hosts Dr. Zach G. Zacharia, the Interim Department Chair (DATA) and Associate Professor at Lehigh University and Director of the Center for Supply Chain Research at Lehigh. Dr. Zacharia, with his extensive background in Supply Chain Management, shares his insights on