Problem Solving

Good problem statements define a gap to close. They do not just describe an undesirable condition that you would like to remove completely. Why does it matter? It comes down to when you consider yourself “done”, or at least done for now. David Allen of “Getting Things Done” fame talks

…there are many water problems. Water issues around the world from flooding to sanitation is perhaps one of the most under-publicized issues in the world, relative to the impact. Perhaps this is because the issues are very correlated to income and development. Underdeveloped countries face the biggest problems. That’s one

My latest article, Too Many Problems, articulates that I see problem solving in organizations as much more than problem solving skills. Many times people roll out new problem solving skills thinking that is enough. But beyond that, you also need systems and infrastructure to support those skills, and the right

..although note I did not say “as easy as 1, 2, 3.” Diagnosing our current reality of any situation is perhaps one of the most difficult tasks for a lean thinker. It’s harder for a lean thinker than for a non-lean thinker. Why? Because a non-lean thinker is quite comfortable

This month I have a featured article in Kevin Meyer’s Superfactory Newsletter. I’ve been a subscriber for many years, and Kevin does a great job. My contribution is titled 25 Problems..or how to focus on the right systems. I hope you’ll give a read, and sign up for the Superfactory

It shouldn’t be. But a lean organization also doesn’t adopt technology for technology’s sake. There are often two camps in the “lean world.” There are those who really believe that lean is about no technology. Others believe that you can’t be lean without eKanban and ERP integration. IndustryWeek covered the

What do you do when one of those little fires pops up? It’s not a big deal, it’s just a small problem. Put the fire out, move on to what’s next. After all there are many important projects to complete. But of course, before you get to them, another fire

I was recently at a dinner meeting with a few people surrounding an event I was supporting, and at the table was both a young, aggressive, smart individual contributor from a large company and a 30+ year experienced general manager who knew his way around the flagpole. We got into

This is my last in the 4 part series on A3 problem solving. I’ll be answering more questions on a webinar hosted by the Society of Manufacturing Engineers which I hope you’ll check out and join. On to our final questions. Q8. Is there software that can help me with

I am continuing on with more Q&A about the problem solving process of A3, popularized through the use at Toyota and an effective coaching and development tool. So onto the questions. Q5. What is the best way to start? I think it is best to start on a problem that