Month: January 2010

Measurement Misnomers, and Toyota Dealership Problems

by Jamie Flinchbaugh on 01-29-10

On our LinkedIn Group for the Lean Learning Center, we get many good discussions and questions. We had one from Roger Cook that I thought was worth repeating and expanding upon. Here is the question: I’m curious if any of you have foolproof ways of insuring your metrics (which lean

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Leading Change an Inch Wide and a Mile Deep

by Jamie Flinchbaugh on 01-27-10

This is our second video in our Cultural Transformation video series. You can’t change everyone in your organization in a thorough manner in an instant of time. You have to chip away at cultural transformation piece by piece. So what’s better? Should you go an inch-wide and a mile-deep or

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Go ahead, play musical chairs

by Jamie Flinchbaugh on 01-25-10

How often do you sit in a different seat at the dinner table? A regular meeting? A plane? When I travel, often starting on a regional jet, I’m usually in seat 1B. Not 1A, or 2B, but in 1B. It’s where I’m comfortable. Of course, my objective is to be

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Bloggers Friday Follows: Eric Ries

by Jamie Flinchbaugh on 01-22-10

If you’re on Twitter, you know of the tradition of the Friday Follow where you share who you follow so that others might benefit in the same way. I think the same think should apply to blogging. So I occasionally post a Bloggers Friday Follows of interesting bloggers that I

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Guest post on Trust: T = (C x I) / R

by Jamie Flinchbaugh on 01-20-10

Recently I posted the first video series on Cultural Transformation and described the formula H x V x F > R. I received a response on a different formula, which we turned into a guest post by Rob van Stekelenborg. Rob is working with IG&H, a Dutch-based consulting firm that

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Fail, Learn, Lead

by Jamie Flinchbaugh on 01-18-10

Do you have a lot of room in your organization for people to learn? Or as soon as they step out of their comfort zone, do things get a little scary? What you do as a leader has a huge impact on the behaviors of others in terms of their

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H x V x F > R

by Jamie Flinchbaugh on 01-15-10

This is the first video in our Cultural Transformation series. When trying to lead cultural transformation in any organization, whether tied to lean or not, there is no greater lever than the words, actions, and behaviors of the leader. In this video, we describe 3 key elements that you must

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Keen to Be Lean in Healthcare

by Jamie Flinchbaugh on 01-13-10

Are you waiting with bated breath for Washing to fix healthcare? Me either. Regardless of your opinion on the pending legislation, there is a still a problem. The soaring costs and staggering problems in healthcare still require us to fix the process. And that can’t be done from Washington. CFO

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Did we fix banking, or not?

by Jamie Flinchbaugh on 01-12-10

Over the past 18 months, a great deal of attention has been placed on the banks, the providing of capital to those banks, and the health and wealth of Wall Street. Banks have started to pay back their “loans” and have started demonstrating the ability to profit. But was this

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Just a spoonful of sugar

by Jamie Flinchbaugh on 01-11-10

This post originally appeared on the Lean Career Compass community run by Value Stream Leadership. “Respect for people” – This tenant has been thrown around a lot within the lean community in the past few years. It’s been used to challenge every company that’s ever done a layoff or anyone

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