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Errors of Omission and Commission

In reading Russell Ackoff’s A Lifetime of Systems Thinking, he shared a key point about mental content that I think relates to lean systems in a way that reveals a weakness in many lean practices.  Ackoff starts by exploring the hierarchy of mental content, which he orders as: data, information,

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Why coaching?

There are so many leadership capabilities that we could tie to effective problem solving, why should we focus on coaching? What makes coaching so important? I believe this comparison will make it clear (and here’s a hint: it’s all about your purpose).  When I’m coaching a soccer game, many instances

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Jamie Flinchbaugh

JFlinch was created by lean thought-leader Jamie Flinchbaugh. We help teams accelerate by solving the most challenging problems. Through our resources, education, and tools we will make a lean leader successful.