Pedal, Wheel, Handbrake: Three Conversations Every AI Strategy Needs
Most companies assume they are behind the competition when it comes to having a well-articulated AI strategy. They might be surprised to learn that they aren’t. While there is a flurry of activity, that is not a reflection of clarity or direction. While this isn’t a framework for building your
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Lean Coffee Episode 8
GM Wrote It Down in 1987. They Still Didn’t Get It. In Episode 8, Mark Graban and Jamie Flinchbaugh settle in with single-origin coffees and circle back to a topic that’s been bouncing around the lean world for forty years: NUMMI. But first, the customary check-in. Jamie reports back from
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Laudy Allan, SVP Global Operations, Crayola: Stop Solving the Wrong Problem
Laudy Allan, Senior Vice President of Global Operations at Crayola LLC, brings nearly two decades of operational leadership to a conversation that challenges some of the most common assumptions about how organizations approach problem-solving. Responsible for U.S. manufacturing, global logistics, transportation, customer service, engineering, and facilities, Laudy has spent her
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Think Strategically While in Flight
Subscribe to Jamie’s Newsletter Here Think Strategically While in Flight In my newsletter earlier this year, I suggested that 2026 would be messy and uncertain, and that we would still need to find a way to move forward through that uncertainty. The theme was: the best fishing
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David Kaganovsky, Global Head of Product, WPP: The Problem Behind the Problem
David Kaganovsky, Global Head of Product, Brand at WPP, brings a career spent at the intersection of brand strategy, technology, and applied AI to this conversation on People Solve Problems. His perspective on problem-solving is shaped by experiences at some of the world’s most recognized organizations, from PWC and
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Jeff Robinson, Executive Leadership Coach, Foundational Leadership: The Confidence Gap
Jeff Robinson, Executive Leadership Coach at Foundational Leadership LLC, brings more than 25 years of experience working with leaders across industries to this conversation on the People Solve Problems podcast. With a background in organizational leadership and development, Jeff is known for his practical, easygoing approach to helping people understand
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Grace Bourke, Consulting Director, Baker Tilly: The Problem Isn’t the Technology
Grace Bourke, Consulting Director at Baker Tilly, has spent nearly four decades working at the intersection of healthcare, quality improvement, and technology. She joins Jamie Flinchbaugh in this episode of People Solve Problems. She shares what she has learned about why technology implementations so often go wrong, and what organizations
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Chief Improvement Officer Skip Steward on Leading Change in Healthcare
Skip Steward, VP and Chief Improvement Officer at Baptist Memorial Health Care Corporation, sat down with Jamie Flinchbaugh on the People Solve Problems podcast to share what thirty-four years of cross-industry experience looks like when it’s put to work inside one of the most complex systems in existence,
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The Appearance of Wisdom: What Can Plato Teach Us About AI?
Plato may be an unusual person to turn to for a perspective on AI. In trying to predict where AI goes and what it means for work, for learning, and even for humanity, we look to the history of technological adoption. The internet is the most common reference point, mostly
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William Harvey, Program Manager & Professor: The Question That Ended Finger-Pointing
William Harvey, Program Manager for Strategic Initiatives and University Professor, brings a refreshingly practical perspective to leadership and problem-solving. Throughout the conversation, William shares how his diverse background—from the Marine Corps to manufacturing to academia—has shaped his approach to developing people and tackling complex challenges. William’s philosophy on leadership
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