Blog

The Role of the Leader in a Problem Solving World

by Jamie Flinchbaugh on 12-02-21

In “People Solve Problems,” I dedicate a whole section to the role of the leader. Whatever level of people-leader you find yourself in, this section of the book helps guide you to important aspects of your role. In this short video, I walk through a little bit of the role

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Learners Operate in “Perpetual Beta”

by Jamie Flinchbaugh on 11-24-21

The very first problem-solving behavior I explore in People Solve Problems is to Learn Deliberately (Chapter 9). Learning is more than just a skill, just as problem-solving is more than just a tool. Learning deliberately is a mindset and behavior. One way to describe this is to hold our assumptions

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I Only Know What I’ve Experienced

by Jamie Flinchbaugh on 11-16-21

Why do people resist change? Don’t they want things to be better? Of course, they want things to be better. We all do. However, what is the snake-oil salesman really pitching? What kind of dystopian world is planned? We don’t fear change but fear that the change will bring something

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Happy Heuristics Podcast Episode #1

by Jamie Flinchbaugh on 11-09-21

Happy Heuristics is a podcast about using rules of thumb, decision criteria, or heuristics to help leaders operate with speed and effectiveness in a complex and uncertain world. Podcast partners Jamie Flinchbaugh and Jeff Grimshaw explore specific heuristics, one theme at a time, that you can either adopt or use

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Lean Whiskey Episode #30

by Jamie Flinchbaugh on 10-22-21

Episode 30: “Celebrating 30 Episodes, Writing Books, and Great Whiskey” In Episode 30, Mark Graban and Jamie Flinchbaugh find things to celebrate, starting with the fact that we have hit 30 episodes. In that time, we’ve had 14 guests or co-hosts and tasted 56 different whiskeys (not counting the gin

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Your Problem Solving Spectrum

by Jamie Flinchbaugh on 09-08-21

Your spectrum of problems that your team engages with can span from firefighting to strategic breakthroughs, and many levels in between. However, it is very difficult for a team to operate all across the spectrum at once. You have a critical mass of problem-solving efforts and that anchors what your

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Lean Whiskey Episode #29

by Jamie Flinchbaugh on 08-20-21

Episode 29: “Yellow Cards, Coffee Cocktails, and a Barrel Down the Drain”  In Episode 29, it’s been a little while since Mark and Jamie got together for Lean Whiskey. We catch up on what’s new, which includes Mark’s new certification with distinction with the WSET Level 2 Spirits certification, and

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Do you coach intuitively or by a process?

by Jamie Flinchbaugh on 08-12-21

Coaching is a very personal thing. Some coaches are more driven by their intuition. Some coaches are more driven by a process. Where do you fall on that spectrum? This is a question I ask participants in our coaching workshop. There is no right answer, but there are limitations based

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Lean Whiskey Episode #28

by Jamie Flinchbaugh on 06-18-21

Episode 28: “Mistakes make us better, and make whiskey necessary”  In Episode 28, Mark and Jamie begin by having our spouses pour mystery whiskeys for us. We don’t know what they are when we start drinking them. Mark’s wife at least joins him occasionally in a dram, but Jamie’s wife

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The Many Meanings of the Word “Coaching”

by Jamie Flinchbaugh on 06-10-21

Coaching means many different things to different people and within different organizations. Often I find someone believes they are coaching when in fact they are just sharing their experiences and points of view at opportune moments. I remember one executive I was coaching, who is now retired, saying “People can’t

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