Dr. Zacharia: Adaptive Problem-Solving – Lehigh University

by Jamie Flinchbaugh on 11-21-23

On this episode “People Solve Problems” podcast, Jamie Flinchbaugh hosts Dr. Zach G. Zacharia, the Interim Department Chair (DATA) and Associate Professor at Lehigh University and Director of the Center for Supply Chain Research at Lehigh. Dr. Zacharia, with his extensive background in Supply Chain Management, shares his insights on

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Pam Klyn: Engineering a Culture of Problem-Solving Whirlpool Corporation

by Jamie Flinchbaugh on 11-09-23

In a compelling exchange, Pam Klyn of Whirlpool draws from her experiences to shed light on the nuances of problem-solving. Her stories, rich with lessons learned from challenges faced and triumphs celebrated, provide a roadmap for those seeking to hone their problem-solving skills. As she explains her methodologies, she speaks

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Lean Whiskey Episode 42

by Jamie Flinchbaugh on 10-27-23

In Episode 42, Jamie Flinchbaugh visits Mark Graban and they get to record an episode in-person. This was the origin of the show – getting together in-person, enjoying whiskey, and talking about lean stuff. The last episode we did an experiment that was inconclusive – sometimes that’s how it goes.

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Cindy Hinds: Leading Through Coaching at A.O. Smith

by Jamie Flinchbaugh on 10-26-23

  In this episode of the “People Solve Problems” podcast, host Jamie Flinchbaugh sits down with guest, Cindy Hinds, the Global Director of Enterprise Excellence at A.O. Smith. Cindy brings with her a wealth of knowledge, boasting over 25 years of experience in implementing Lean principles within organizations. Their conversation

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A Person Is Not a Proxy

by Jamie Flinchbaugh on 10-23-23

I witness this breakdown in critical thinking far too frequently. Just because a person or an organization is highly respected and capable, does not mean that we should judge all of their decisions, actions, and opinions based on that respect. We should be skeptical. We should challenge. After all, Aristotle

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People Solve Problems Episode 8 with Special Guest Andy Bailey

by Jamie Flinchbaugh on 10-12-23

    On this episode of the People Solve Problems Podcast, host Jamie Flinchbaugh engages in an insightful conversation with guest Andy Bailey, Founder of Petra Coach,, and Together, they navigate the intricacies of business, weaving in their combined expertise and personal experiences. At the outset, Andy reflects

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People Solve Problems Episode 7 with Special Guest Lorenzo Gutierrez

by Jamie Flinchbaugh on 09-28-23

With a focus on actionable insights, host Jamie Flinchbaugh dialogues with Lorenzo Gutierrez, Director of Enterprise Excellence at Sandia National Laboratories. They offer valuable insights into leadership, intuition, and coaching. With over 20 years of leadership experience in diverse fields including semiconductor manufacturing and national security, Lorenzo is well-qualified to

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People Solve Problems Episode 6 with Special Guest Ron Pereira

by Jamie Flinchbaugh on 09-14-23

In a recent podcast, host Jamie Flinchbaugh sat down with guest Ron Pereira to explore various facets of leadership, teamwork, and problem-solving. The conversation kicked off with the two discussing the communication challenges faced by remote teams that include both introverted and extroverted members. Ron emphasized the role of digital

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People Solve Problems Episode 5 with Special Guest Elisabeth Swan

by Jamie Flinchbaugh on 08-31-23

In this episode of the People Solve Problems podcast, host Jamie Flinchbaugh interviews Elisabeth Swan, co-founder of the Just-in-Time Café and a seasoned expert in continuous improvement with over 30 years of experience in the industry. As a consultant, coach, instructor, and podcast host, Elisabeth brings a wealth of knowledge

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Lean Whiskey Episode 41

by Jamie Flinchbaugh on 08-25-23

Episode 41: “Should lean be forced?”  In Episode 41, Mark Graban and Jamie Flinchbaugh try a couple of experiments, in the spirit of continuous improvement. You’ll first notice that we moved the whiskey talk to the end. The hypothesis here is that some people don’t want to hear the whiskey

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