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As AI continues to gain momentum within companies, it’s important to distinguish between two main categories of AI usage: stationed, strategic projects, and the personal, often hidden, use of AI by individuals in their workflows. One challenge in the latter category is that people are hiding the fact that they

  In this episode of the People Solve Problems podcast, Jamie Flinchbaugh sits down with Crystal Y. Davis, CEO of The Lean Coach, Inc., a boutique consulting and coaching firm that partners with mid-to-large cap companies to enhance operational excellence and drive cultural transformation. Crystal, also known as “Your Corporate

On LeanMag: Be Careful Before Standardizing Your Problem Solving You might be surprised to hear a lean advocate warning against a standardization. To be clear, I’m warning against both over-standardization and overly-rigid application of standardization. Standardization within problem solving is tremendously beneficial. First, it helps us train people on methods.

  In the latest episode of the People Solve Problems podcast, host Jamie Flinchbaugh welcomes Jacob Stoller, an accomplished journalist, speaker, facilitator, and Shingo-Prize-winning author of The Lean CEO. Jacob, who is also the author of the upcoming book Productivity Reimagined, brings his extensive experience in demystifying complex business and

On IndustryWeek: Supply Chain Leaders Need a New Playbook, Focusing on Risk   For generations of supply chain leaders, the key words and phrases that dominated were optimization, rationalization, cost reduction, inventory reduction and so on. The basic performance of the supply chain was stable enough that it was often

Empathy is a popular concept these days, for many valid reasons. However, it is often conveyed as a sense of acceptance and sometimes even passiveness. What I mean is that empathy often means that you CAN’T understand someone’s perspective because it is different from yours and so therefore accept the

    In this episode of the People Solve Problems podcast, host Jamie Flinchbaugh is joined by Dr. Wendy Smith, a professor at the University of Delaware and an acclaimed expert in organizational behavior. Wendy, who co-authored the book “Both/And Thinking,” discusses the concept of how adopting a both/and mindset

On Forbes: Underutilized Ideas In Strategic Thinking   Strategic thinking is all around us, not just what happens when in the middle of a strategic planning process. Many decisions we make, both individually and organizationally, have strategic consequences. Things move fast, and more decisions are rightly distributed, and this requires

  In this episode of the People Solve Problems podcast, host Jamie Flinchbaugh engages in a captivating conversation with Russell Watkins, Co-founder of Sempai. Russell, an expert in lean transformation, shares his extensive experience across various sectors, including Automotive, Aerospace, and Construction Equipment. His journey has taken him from the

This article was selected as an Editor’s Choice by Forbes for July. You can read the article here: