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In my January 2025 newsletter, I highlighted the need for improving rapid, principle-based decision making. The reason principle-based decision making is important is that we can’t possibly anticipate, and therefore pre-reason, the decisions that we’ll have to make in the future. Faced with having to work at speed, without a

Pete Ruggiero, President and Chief Executive Officer of Crayola, joined Jamie Flinchbaugh on the People Solve Problems podcast to share insights about leadership, culture, and the transformation of an iconic brand. With over 27 years at Crayola, Pete has helped evolve the company from a seasonal back-to-school business focused on

On The Lean Mag: Be Careful Before Standardizing Your Problem Solving You might be surprised to hear a lean advocate warning against standardization. To be clear, I’m warning against both over-standardization and overly-rigid application of standardization. Standardization within problem solving is tremendously beneficial. Read More

Jamie Flinchbaugh, Founder of JFlinch, shares his insights in this solo episode of the People Solve Problems podcast. Jamie emphasizes the importance of being tool-agnostic in problem-solving, focusing on approaches that work both within and beyond specific methodologies.   He addresses a common leadership mistake that affects problem-solving culture: leaders

People approach solving problems differently, even if they’re using the same tools and methods. It’s one of the reasons for the name of my book, and one of the reasons I’m talking to people on the People Solve Problems podcast. Because problem solving is a collection of applied skills that

Episode 49: “Japan Study Tour, a Lost iPhone, and some Hibiki and Ichiro”  In Episode 49, Mark Graban shares tales of his holiday / study tour trip to Japan. Since we start with the whisky (like scotch, note the lack of an ‘e’), and Mark’s opportunity to visit bottle shops,his

Heidi Wachs, Managing Director and head of the Washington DC office at Stroz Friedberg, an Aon company, joined Jamie Flinchbaugh on People Solve Problems to discuss managing cybersecurity incidents and problem-solving in crisis situations. Heidi shared that despite it being 2024 and cybersecurity being constantly in the headlines, many companies

Everyone should define their ideal clients. I have, and here’s those definitions. There are three situations where someone is a good fit for me, and for ACT with Purpose. I recorded this in part for me, as saying it out loud always help refine the thinking, but also for anyone

  Daniel Stewart and Peter Stewart, brothers who lead Stewart Leadership, joined Jamie Flinchbaugh to discuss their approach to talent assessment and problem solving both within their organization and with clients. Daniel serves as President and Peter as Managing Partner of Stewart Leadership, a global leadership, team, and organizational consulting

What’s one of the most common mistakes that leaders make when trying to shape a problem-solving culture? You are a role model whether you want to be or not, and too often you will practice good problem-solving behaviors but people witness the opposite. You are confident you did the right