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 This interview was conducted in 2017  but I only just watched it (but wrote it before the news of his pending divorce). It is very unique, with Jeff Bezos’ brother conducting the interview, and at no point do they delve into the Amazon.com business model. It is really about Jeff, which

How do you know when you’ve shaped your lean culture effectively?  You create a mechanism to measure the results. In my most recent “Lessons from the Road” article written for Industry Week, I share the five essential mechanisms that will help you establish a management system to measure and improve

Recently, I had the pleasure of sitting down with my friend and host of the Lean Blog Podcast, Mark Graban, but this time instead of sitting in the chair of the interviewee I was, instead, the one asking the questions about Mark’s new book “Measures of Success: React Less, Lead

Would you believe that transforming a 1,000 person organization and a 50,000 person organization uses the same strategy? It’s true, and it’s surprisingly underutilized. In my most recent “Lessons from the Road” article written for Industry Week, I share the approach to building a lean learning culture of every person;

For many startups pivoting means moving away from what they are doing that isn’t working, but for larger organizations, the pivot is often about expanding and leveraging. Your pivot points come from your business model canvas, which gives you your base menu you can build your strategic plan off of.

Blind spots occur in business when we naturally move toward the areas of business we are most comfortable and interested in and neglect the areas that don’t hold our focus. The business model canvas helps bring into focus neglected areas so that we can take action and improve the business.

Your business model helps identify who needs to be brought into the conversation when you are making a change in the company. The phrase, “I don’t know” means that you are missing key people in your conversation.

The business model canvas is not solely for the benefit of entrepreneurs, all businesses can benefit from it especially when evaluating changes in their business model. The business model canvas is a tool that businesses can use to facilitate a dialog around where your business model currently is, where it needs

In Part 1 of this series (Going Beyond Lean Thinking to Define Value). I challenged how the lean tenet regarding delivering value to our customer has been practiced.  In Part 2 I wrote for Industry Week, I examine how clearly understanding what the customers value and why they value it

Last year I was invited to be a guest on the Iowa Lean Consortium Radio Network Podcast with host Steve Wilson. The Iowa Lean Consortium is a dynamic, member-driven, non-profit dedicated to advancing lean in all sectors of the economy . Driven by members needs, the ILC provides the philosophy, tools,