Blog

The 4Cs of Trust Q&A [Part 1]

by Jamie Flinchbaugh on 01-22-20

I asked for questions and issues that surround the topic of building trust in my video “4Cs of Trust.” I’ve had a great response so far, thank you. Tonya Mann at MG Strategy[https://mgstrat.com/#] provides the first question asking, how should leaders navigate failures and the potentially negative effects failures can

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The 4Cs of Trust

by Jamie Flinchbaugh on 01-14-20

Trust in an organization is both elusive and yet vital, abstract and yet mentioned frequently. Trust is an important backdrop to help build any transformation, including a lean transformation. Few would argue with this, but also few would talk about what to do about it. How do you build trust?

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Lean Whiskey [Episode 11]

by Jamie Flinchbaugh on 01-10-20

In Episode 11 of Lean Whiskey, Mark Graban gets a rest, and Jamie Flinchbaugh co-hosts along with long-time friend and colleague Susan Pleasant, who was first a client and later a partner. Susan brings 30 years of operations experience, and has consulted for 12 years, first at the Lean Learning

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Board of Director Lessons from Theranos

by Jamie Flinchbaugh on 01-07-20

Theranos has captured the attention of many, in part because the hype surrounding its founder reached such massive peaks, and partly because the degree of fraud is on par with 19th-century snake oil salesmen, except on a billion-dollar scale. To be sure, we’ve seen large-scale fraud or misconduct before. We

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Lean Whiskey [Episode 10]

by Jamie Flinchbaugh on 12-20-19

In Episode 10 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh do their best to work through technology issues, as the Grinch clearly didn’t want us to record. We apologize if this affected the final product, but the show must go on. The two whiskey enthusiasts select some whiskey they

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Lean Whiskey [Episode 9]

by Jamie Flinchbaugh on 11-07-19

In Episode 9 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh link up on Halloween night to share a drink and ideas about lean. We discuss air travel, which we both experience in volume, and taste affordable whiskeys under $35.  We both agree handing out whiskey for Halloween would be

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National Association of Corporate Directors Annual Conference – a few highlights

by Jamie Flinchbaugh on 10-07-19

I recently attended the National Association of Corporate Directors. I was an early Leadership Fellow through NACD when they launched the program, as I believe in continued learning and personal improvement. It’s been a few years since I’ve attended the conference (it conflicts with my fall soccer coaching schedule), and

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Lean Whiskey [Episode 7]

by Jamie Flinchbaugh on 09-13-19

In Episode 7 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh share whiskey samples from each other’s collection and talk about some recent projects. They explore whether you should bring lean home, and apply it with (or to???) your spouse or family. Is lean about efficiency when it comes to

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Lean Whiskey [Episode 6]

by Jamie Flinchbaugh on 08-15-19

In Episode 6 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh explore two icons as leaders and the impact they’ve had. Lee Iacocca and Ross Perot passed away recently, and we explore their impact on their companies and most importantly, on people. We also enjoy a couple of Speyside single

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Final Lessons from the Road: Know Thyself, Improve Thyself [Lessons from the Road]

by Jamie Flinchbaugh on 08-14-19

While I intend to continue contributing online occasionally, this is my final Lessons from the Road column for IndustryWeek’s print edition. I have written this column for eight years. I have enjoyed interacting with readers, and I hope the column has provided value for you. Writing this column has helped

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