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Grace Bourke, Consulting Director at Baker Tilly, has spent nearly four decades working at the intersection of healthcare, quality improvement, and technology. She joins Jamie Flinchbaugh in this episode of People Solve Problems. She shares what she has learned about why technology implementations so often go wrong, and what organizations

    Skip Steward, VP and Chief Improvement Officer at Baptist Memorial Health Care Corporation, sat down with Jamie Flinchbaugh on the People Solve Problems podcast to share what thirty-four years of cross-industry experience looks like when it’s put to work inside one of the most complex systems in existence,

Plato may be an unusual person to turn to for a perspective on AI. In trying to predict where AI goes and what it means for work, for learning, and even for humanity, we look to the history of technological adoption. The internet is the most common reference point, mostly

William Harvey, Program Manager for Strategic Initiatives and University Professor, brings a refreshingly practical perspective to leadership and problem-solving. Throughout the conversation, William shares how his diverse background—from the Marine Corps to manufacturing to academia—has shaped his approach to developing people and tackling complex challenges.   William’s philosophy on leadership

Part 2 of Answering Listener Questions In Episode 7, Mark Graban and Jamie Flinchbaugh talk about the Olympics, French Press coffee, answer listener questions, discuss Starbucks plastic stoppers, and try to figure out if The Muppet Show has a future. If you can’t find the theme, don’t worry, because this

Gregory J. Scaven, CEO, Board Director, Partner, and currently President at Scaven Enterprises, LLC, brings over 30 years of technical engineering leadership and more than 20 years as a P&L leader to this conversation about problem-solving. With deep expertise in pyrotechnics, explosives, and propellants across automotive, aerospace, and defense industries,

Steve Brown has spent years helping organizations see around corners. As a former executive at both Intel Labs and Google DeepMind, where he served as their in-house futurist, Steve brings a unique perspective on what happens when rapid technological change collides with practical business reality. In this conversation, he challenges

  Dr. Melisa Buie brings a fascinating perspective to the challenge of failure, one forged through decades of building high-powered lasers and leading manufacturing transformations in the semiconductor industry. With a PhD in Nuclear Engineering and Plasma Physics from the University of Michigan and over 15 years at Coherent, Inc.,

“Mark and Jamie Answer Listener Questions” In Episode 6, Mark Graban and Jamie Flinchbaugh bring “lean coffee” to Lean Coffee Talk, kind of. But first, we haven’t caught up in a while, so we recap various items like Christmas, college football playoffs, and the other football played in England. They

Scott Willoughby, Vice President of Program Excellence at Northrop Grumman and former program manager for the James Webb Space Telescope, joined Jamie Flinchbaugh to share insights on leading one of the most complex systems ever built. With 35 years at Northrop Grumman, a NASA Distinguished Public Service Medal, and membership