How Is Problem-Solving Like Breathing?
I’ve been more aware that people are often very unaware of their day-to-day problem solving, all of that problem solving that happens when we are NOT using a structured approach or tool. Of course, problem-solving is a human capability, but we can learn how to do it so much better.
Read MoreIs Problem-Solving a Technical Skill?
Is problem-solving a technical skill? I’ve heard many people say things like “I’m an engineer, so already a good problem solver” or “I’m a doctor, what we do is solve problems.” To be certain, I’ve said that about myself. It’s just not an accurate statement. Engineers (to pick on my
Read MorePeople Solve Problems Episode 8 with Special Guest Andy Bailey
On this episode of the People Solve Problems Podcast, host Jamie Flinchbaugh engages in an insightful conversation with guest Andy Bailey, Founder of Petra Coach, Aligntoday.com, and Boundless.me. Together, they navigate the intricacies of business, weaving in their combined expertise and personal experiences. At the outset, Andy reflects
Read MoreWorking Genius Review
The 6 Types of Working Genius by Patrick Lencioni is a thought-provoking and insightful guide to unlocking the potential of individuals and teams in the workplace. Lencioni, also known for books such as The Five Dysfunctions of a Team and Death by Meeting, identifies six types of working geniuses that
Read MoreBreaking Down the Problem
Problem-solving is always a battle to get more focused and specific in what gap we are trying to close. Both the capabilities of problem statements as well as breaking down the problems help us do this, but they are more than just steps in a problem-solving tool. I write about
Read MoreProblem Solving With the Board of Directors
Management teams run the company, and the board of directors provides governance and direction to do so. That seems simple enough to maintain some role clarity. A useful guiding phrase, repeated often by those with board experience, is “noses in, fingers out.” The meaning of that phrase is that you,
Read MoreThe 3-legged 5 Whys
When I wrote the book “People Solve Problems,” I approached the book in a tool-agnostic way. As far as the book is concerned, I don’t particularly care which problem-solving tools you are using. However, tools do still matter (which I also make clear in the book). Here’s a tool that
Read MoreAuditing Your Problem-Solving System
If you are an organization that does auditing or assessment, you should be looking at anything that’s important for success. This certainly should include your problem-solving. Whether you utilize Leader Standard Work, Layered Process Audits, or simply want to do an informal assessment, here are some things to think about
Read MoreThe Power of Solving Small Problems
Fast Company published an article of mine, “The Power of Solving Small Problems.” I have observed even some of the most experienced and wise lean leaders struggle to get this principle correct, as I struggle with it as well. Perhaps that’s why I wrote it, to remind myself. Here’s a
Read MoreThe Role of the Leader in a Problem Solving World
In “People Solve Problems,” I dedicate a whole section to the role of the leader. Whatever level of people-leader you find yourself in, this section of the book helps guide you to important aspects of your role. In this short video, I walk through a little bit of the role
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