Problem Solving

Solving Complex Problems: Systems First, or Individual First?

by Jamie Flinchbaugh on 08-31-20

Some problems in your organization permeate so thoroughly that you don’t know where to start. The problem statement usually starts with something quite broad, and of course, must be broken down to be solved. However, some of these large and complex problems are so invasive that the perspective we start

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Throw Away Your Favorite Lean Tool

by Jamie Flinchbaugh on 08-06-20

Whether it’s problem-solving, or kaizen, or process optimization, or waste elimination…no matter what you’re trying to accomplish, you must have a firm understanding of the current reality. This doesn’t mean just the results, but the process or work or causes that lead to those results. Every lean thinker understands this.

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Working on the Very Big Problem [from the archives]

by Jamie Flinchbaugh on 07-29-20

This article first appeared on JFlinch on 10-12-09. Problems will always be with mankind, read as Jamie asks some basic yet key questions to help you get to the root of your problems.   Do you have a starting point for your strategic plans? A very short post today, but

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Problem Solving the Whole or the Pieces?

by Jamie Flinchbaugh on 05-19-20

I’ve always considered Russell Ackoff one of the most persistent and insightful systems thinkers. While sometimes his ideas are elusive for organizations to grab ahold of (I don’t always agree with his conclusions), he expects better from organizations, and I think those ideas are worth delving into. As I prepare

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Innovation is Inefficient Problem Solving (even Simon Sinek says so)

by Jamie Flinchbaugh on 05-06-20

Innovation is about solving real problems. It does NOT require that you solve the problem in a unique or imaginative way. It really is all about solving problems. To be fair, if you don’t solve it in a unique way, then that innovation might not be a competitive advantage, or

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Do you know what problem you’re working on right now?

by Jamie Flinchbaugh on 04-02-20

In this (somewhat dated) interview with Professor Nelson Repenning, he explores that question. Nelson was a first-year professor at MIT when I was there and was one of my favorites, teaching systems dynamics. He suggests “leaders who can formulate clear problem statements get more done with less effort and move

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A Few Nuggets on Lean Product Development

by Jamie Flinchbaugh on 03-10-20

I have spent as much time on lean product development as I have on any other area over the past 10 years.  That’s largely because, for most companies, manufacturing products a little faster or cheaper is nothing compared to the overall business results delivered through a stronger product-development engine. I’ll

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Deciding When to Dig [[From the Archives]]

by Jamie Flinchbaugh on 04-22-19

Originally Posted: by Jamie Flinchbaugh on 09-29-09 If lean is about anything, it is about solving problems both large and small. Becoming a world-class problem-solving organization takes time. It requires learning new skills and developing the culture to truly invest in problem-solving as a daily practice. But as you begin

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Are you working on the right problems?

by Jamie Flinchbaugh on 05-17-12

Lean is not all about waste, despite what we see in most definitions and applications. If it were about one thing (which oversimplifies things) it would be about problem solving, at all levels of the organization. We take problem solving for granted. Why? Because we’ve been doing it since we

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Building a Problem Solving Organization Presentation

by Jamie Flinchbaugh on 05-15-12

I want to thank Enterprise Minnesota and the Center for Business & Industry for hosting me during the Lean Enterprise Summit held today. The following are my slides from my talk on building a problem solving organization.  

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