Videos

Bad systems and processes beat good people. Good process design can help a company scale more easily, reduce errors, gain efficiency, and even free up talent for more valuable work. What’s often missing is a common and effective framework for how to design, manage, and improve that work. This 6-video

Crafting a lean journey isn’t just about change management. Like several other effects-everyone, embed-in-the-work transformations, such as a digital transformation, it requires a more nuanced and comprehensive approach to transformation. In this course, hear about a structure to organize the change and practical advice about how to execute it. There

Elevating the effectiveness of your lean efforts depends greatly on leadership engagement; not just leadership support, but engagement. In this 6-video course, we cover 5 leadership moves that are really useful in a lean transformation. They are the ones that you hear about time and time again for any leadership

Culture is one of the most long-term competitive advantages when done right, and also a company- or team-killer when it falls apart. Why would you leave it to chance? In this 6-video series, you’ll get ideas about how to both design and shape your culture. This can apply to individual

Episode 3: “What do Crayola, the NFL, MIT, the Pope, and Red Eyes all have in common?” In Season 2, Episode 3 of Lean Coffee Talk, Mark Graban and Jamie Flinchbaugh both share specific episodes of their other podcasts. Jamie shares his People Solve Problems episode featuring Crayola CEO Pete

Effective sponsorship can make or break cross-organizational work, whether a major transformation project or just a problem-solving team. Yet, it is rarely, if ever, taught. This video course both provides guidance to sponsors as well as those needing sponsorship. Watch the How to be an Effective Sponsor videos on YouTube

This 3-video course explains the concept and practice of an operating system. You’ve heard of examples such as the Toyota Production Systems and the Danaher Business System, as well as a couple Jamie Flinchbaugh was heavily involved in such as the Chrysler Operating System and the DTE Energy Operating System.

Strategic planning is done in a static moment to look forward, and strategic decisions are made, sometimes frequently and with great impact, between those planning windows. Both of those activities require a critical element: strategic thinking. This is one the most sought-after capabilities in leadership roles, yet one of the

Management systems isn’t the most fun topic, but it’s one of the most vital for any leader at any level to deliver consistent results. Effective leaders treat their management systems like top racing drivers treat their instruments and controls – it’s as vital as the engine and steering. Learn about

How do the laws of science apply to leadership? How do you get a team to move forward, and what do you do once they are moving forward? In this video, we’ll explore Newton’s First Law of Motion, the Law of Inertia, as well as concepts of Activation Energy and