Videos

    On this episode of the People Solve Problems Podcast, host Jamie Flinchbaugh engages in an insightful conversation with guest Andy Bailey, Founder of Petra Coach, Aligntoday.com, and Boundless.me. Together, they navigate the intricacies of business, weaving in their combined expertise and personal experiences. At the outset, Andy reflects

In a recent podcast, host Jamie Flinchbaugh sat down with guest Ron Pereira to explore various facets of leadership, teamwork, and problem-solving. The conversation kicked off with the two discussing the communication challenges faced by remote teams that include both introverted and extroverted members. Ron emphasized the role of digital

In this episode of the People Solve Problems podcast, host Jamie Flinchbaugh interviews Elisabeth Swan, co-founder of the Just-in-Time Café and a seasoned expert in continuous improvement with over 30 years of experience in the industry. As a consultant, coach, instructor, and podcast host, Elisabeth brings a wealth of knowledge

In a recent podcast episode, host Jamie Flinchbaugh sits down with Justin Max, founder of Spark DSG. Spark DSG is a standout digital design and development agency, and under Justin’s leadership, the team employs their unique IDEAS process to address and solve complex business challenges with clear results. During the

In a thought-provoking episode of the People Solve Problems Podcast, host Jamie Flinchbaugh has an engaging conversation with Jim Huntzinger, Founder and President of Lean Frontiers. Jim’s background is in manufacturing, engineering, and the lean enterprise. Jim’s understanding and experience provide listeners with a wealth of knowledge applicable to a

Is problem-solving more or less important in an AI-enabled world? There is a lot of talk about AI, and ChatGPT in particular, and mostly whether it is inherently good or inherently bad. But let’s accept the premise that it is part of our future.   We’ve actually been heading here

Why is rigorous thinking and the Business Model Canvas vital for entrepreneurs? The BMC has been a popular tool and method for the entrepreneurial world. Books are written, workshops are attended, and people talk about it. Yet hardly anyone seems to do one, and many who do will not maintain

Why does problem-solving seem so different to many from waste elimination? Why is the creation of a standard such an act of sheer will rather than a set of skills?   If we see the creation of standards and the elimination of waste as just different types, or specific types,

Improving quality is about more than just finding and fixing problems. You need to architect an effective system to help you contain, control, and improve quality. I call this framework the 4 loops of quality, and we’ve used it for a long time for the assessment, design, and improvement of

The fishbone diagram is useful to help break down a problem and see many potential causes and contributing factors to a problem. But the traditional breakdowns don’t feel appropriate for many types of problems, especially large, complex, amorphous types of problems. This video suggests an alternative framework to overlap on