Month: November 2010

Are you tired of meetings that don't start on time?

by Jamie Flinchbaugh on 11-29-10

If you were to calculate the actual time lost, meetings that don’t start on time is perhaps one of the single biggest generators of waste in organizations today. A meeting that starts 5 minutes late for 4 people waiting for 1 other person wastes 20 minutes. If it’s a daily

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Denny Pawley inducted to the Industry Week Hall of Fame

by Jamie Flinchbaugh on 11-26-10

We’re happy to see that Dennis Pawley, our co-founder of the Lean Learning Center, was inducted to the Industry Week Hall of Fame. For those who have worked for him, few leaders have had more of an impact on an organization than Denny. He is a personal hero to many,

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The Hitchhiker's Guide to Lean reviews

by Jamie Flinchbaugh on 11-24-10

I am thankful for many things. One is the many great reviews that The Hitchhiker’s Guide to Lean has received on Here are some of the highlights: “…one of very few books on lean enterprise on the market today that really, really “gets it”…” – Thomas Jackson “…it’s one

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Using internal blogging as a leader

by Jamie Flinchbaugh on 11-22-10

How do I communicate with my organization? This is a challenge for any leader particularly as their organization grows. Leaders try to communicate through their staff to the rest of the organization, but the message is often distorted or diluted. Leaders try to communicate through lots of one-on-one conversations, but

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Control Point Standardization as a form of "leader standard work"

by Jamie Flinchbaugh on 11-18-10

I recently recorded a podcast with Joe Dager of Business901. I’ve done a previous show with him on The Hitchhiker’s Guide to Lean. In this episode we cover Control Point Standardization after Joe read my recent Leading Lean column on the subject. Check out Joe’s website and my podcast with

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4 Lean Bloggers at the CONNSTEP Conference

by Jamie Flinchbaugh on 11-15-10

Last Thursday I was delivering a keynote titled Changing Behaviors Through Daily Actions for CONNSTEP’s annual conference in Hartford, CT. It was a nice opportunity for 4 lean bloggers to meet and chat, and of course present. Here are the 4 of us. Yup, I’m feeling a bit short. From

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Changing Behaviors through Daily Actions

by Jamie Flinchbaugh on 11-10-10

I am presenting at the CONNSTEP Conference today. I am happy to share my presentation with you here: Changing behaviors through daily actions View more presentations from Jamie Flinchbaugh.

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Why suggestion boxes are wrong

by Jamie Flinchbaugh on 11-08-10

Last night just when I was arriving at the hotel, I flipped on the TV while unpacking and happened to catch the end of the Undercover Boss. I’ve written about this show before, and how it is directionally correct but wrong in execution. This episode included one of the owners

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The North Wind and the Sun

by Jamie Flinchbaugh on 11-04-10

I’ve enjoyed connecting the fables of Aesop to lessons in lean and leadership. You can read my previous posts here. Here is a lesson about change management. How do you get engagement? How do you get compliance? The North Wind and the Sun A dispute arose between the North Wind

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Setting objectives through lean

by Jamie Flinchbaugh on 11-01-10

I have a new post published on The Lean Edge. See the full article on that site. How do you set objectives with lean? I won’t start from the beginning, because there are already so many quality posts here in response to the question. I will try to add to

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