Culture

When people talk about a lean journey, they say the word “journey” as if they understand it will take time to change a culture, however, their behavior often reveals they don’t have the relentless patience will actually take to create change.  We talk about the effort required to changing culture but

Ready for a culture change? You might think so, but when it comes to culture change what often gets overlooked is that you can’t just create a culture. You need to shift away from your current culture to the new culture. This starts with identifying both the behaviors you want

The Wall Street Journey released their inaugural Management Top 250, a list of the best managed companies. It is based on the research of the Drucker Institute at Claremont Graduate University, releasing a much larger list and their scoring in this table Amazon tops the list, followed by Apple and

When people talk about a lean journey, they say the word “journey” as if they understand it will take time to change a culture, however their behavior often reveals they don’t have the relentless patience will actually take to create change.  We talked about the effort required to changing a

Have you ever been on the end of a batched process?  Chances are you have, either in your workplace or in your everyday life.  If you have ever been discharged from a hospital or experienced a yearly performance review, you were likely “batched”.  In the Lessons from Road the Column

Theoretically, each higher-level of management should be increasingly long-term focused. That certainly includes the role of the board, who with their role on shareholder value and governance, must ensure that the short-term doesn’t crowd out the long-term. CGMA summarized two surveys assessing boards and the barriers to strategic oversight. Their

I have had many conversations lately where people are asking about the simplest way to get started with process improvement.  The simplest way is to start with one simple question – why.  

The idea that just as doctors practice medicine we must practice lean is the premise of a book I contributed to called Practicing Lean which was edited by Mark Graban. We must be wiling to evolve our practices and learn as we move forward.   Order a copy of the book today

In Part 1: The evolution of lean, we explored how our insight into lean has evolved. In this part, we explore why behaviors are so important to lean. The most important aspect of lean evolution has been the acknowledgement of the role of behaviors as central to a lean organization.

I recently had the opportunity to give a speech for a different audience that I’m used to – the Centennial National Convention for the Delta Phi Epsilon sorority. The majority of the audience were university undergraduates, either in leadership roles at their sorority or planning to take leadership roles. As