Culture

Are you stupid or something?

by Jamie Flinchbaugh on 11-13-09

This is the thought process behind the reactions from managers more often than the words are actually spoken. Even if it were true, does that thought process help you improve? Does it help them? No, it just deteriorates the situation. Of course Forrest Gump had the ultimate response: “Stupid is

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Learning to Cook (or Focus on the Means)

by Jamie Flinchbaugh on 10-26-09

If you want to learn how to cook, who do you learn from? You could learn from the restaurant critic with their insight on what’s good and what’s not, or your could learn from a chef, who knows how and why to make the meal. I received a great question,

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Innovation and Rewarding Learning

by Jamie Flinchbaugh on 10-23-09

Over on the Lean Blog Mark Graban wrote a post titled Innovation Is as Innovation Does? Besides channeling Forrest Gump, this makes a great point. Innovation is an outcome, but without a process we won’t get it. And that process includes culture, skill, systems, methods, and so on. Mark makes

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Recognize For the Future, Not the Past

by Jamie Flinchbaugh on 10-06-09

Many organizations have formal recognition methods within their organization that are used to highlight people and their accomplishments. Other organizations practice recognition more informally, in team meetings and even in hallways with simple “thank you for ____” statements. Neither of these are wrong, as long as you are practicing some

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Deciding When to Dig

by Jamie Flinchbaugh on 09-29-09

If lean is about anything, it is about solving problems both large and small. Becoming a world class problem solving organization takes time. It requires learning new skills and developing the culture to truly invest in problem solving as a daily practice. But as you begin this journey, you can’t

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Lessons from my trip around the world

by Jamie Flinchbaugh on 09-18-09

Lessons from my trip around the world Every year I promise myself I won’t take 3 week business trips anymore, and every year I break my promise. My recent trip took me interesting places: Poland, Israel, Philippines, Singapore, and Malaysia. Both Poland and Philippines were new to me. Whenever I

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The Halo Effect

by Jamie Flinchbaugh on 09-06-08
[amazon asin=0743291255&template=iframe image] Author: Phil Rosenzweig Publication Date: 2007 Book Description: What's the key message? The most popular and inspiring books on business success, like "Good to Great," "Authentic Leadership," and "In Search of Excellence," are based on faulty research and conclusions, says Phil Rosenzweig, formerly on the faculty of Read More