White Papers

The 4Cs of Trust

by Jamie Flinchbaugh on 03-28-25

People often talk about trust being important for lean transformation, but what actually creates it? In this white paper, we’ll dig into the four key elements of trust: Care, Communication, Competence, and Consistency.  Then we’ll uncover how to deliberately build each one. Download The 4Cs of Trust White Paper Here:

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Building Standardization Across Organizational Boundaries

by Jamie Flinchbaugh on 03-27-25

Getting different teams to follow the same standards is tough enough – getting entire organizations to do it can feel impossible. In this white paper, I explore how companies move beyond the obvious “one boss” approach, sharing practical ways to make standards stick across complex organizations dealing with turnover and

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