What’s the different between audit and assessment?
I recently wrote a column for IndustryWeek titled Get the Most from Your Assessments. This was in part inspired by the several assessments I had just completed for clients in the weeks preceding my column due date. But there is also a pet peeve that I wanted to correct: thereRead More
Get the Most from Your Assessments [Lessons from the Road]
I have performed a lot of assessments over the years. If done right, they’re actually quite exhausting. You’re trying to absorb everything you are hearing, seeing, not seeing, while trying to follow a process, draw conclusions, and generate next questions. But when done well, and received openly, they can provideRead More
Valid or reliable – is your culture right?
This week I’ve been writing about the tradeoff between measuring things in a valid way or a reliable means. Two posts published so far are: Valid or reliable – take your pick Valid or reliable – trying to break the tradeoff How does this impact culture? Culture is one ofRead More