One of my least favorite questions
I get a lot of questions – during my coaching and advisory visits, after delivering a speech, by email, by phone, and sometimes from conversations started in airports. I try to answer every last one of them, which could be a full time job all by itself. But there is
Read MoreDon’t Limit Your Sources of Learning
Everyone wants to copy the best. That’s why companies such as Toyota and General Electric have been popular sources of benchmarking. That’s why Chrysler was so highly benchmarked when we were the most profitable car company. In the lean community, I have observed a common practice of filtering ideas
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