
Relentless Patience
When people talk about a lean journey, they say the word “journey” as if they understand it will take time to change a culture, however their behavior often reveals they don’t have the relentless patience will actually take to create change. We talked about the effort required to changing a
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The Founder and Experimentation
Learning what works and what doesn’t work is driven by experimentation, real-world trials that inform us about cause and effect. How do we improve the ability to experiment? By reducing the cost, the effort, the friction required to test what works. As we continue my effort to de-jargonize (ok, that’s
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The simplest way to get started with process improvement
I have had many conversations lately where people are asking about the simplest way to get started with process improvement. The simplest way is to start with one simple question – why.
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Practicing Lean
The idea that just as doctors practice medicine we must practice lean is the premise of a book I contributed to called Practicing Lean which was edited by Mark Graban. We must be wiling to evolve our practices and learn as we move forward. Order a copy of the book today
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