Carry the wounded and shoot the stragglers: dealing with cynics and skeptics

by Jamie Flinchbaugh on 12-02-13

A question frequently asked of me is “what do I do about the people who won’t get on board?” This is too broad of a question, because there isn’t a single answer to the question, except “it depends.” What does it depend on? Primarily, the reason for people resisting is

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The Cynics, the Idealists, and the Pragmatists: What type of consulting partner do you have?

by Jamie Flinchbaugh on 02-28-11

In my work as co-founder of the Lean Learning Center, we focus primarily on our clients and their challenges. I’m generally not that aware of what our competition is doing. As a result, I am sometimes very surprised by some of the stories I hear from our clients about other

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