idea program

Valuing the small improvement

by Jamie Flinchbaugh on 02-12-15

Small improvements matter. Yet, organizations often de-value them because they are small. They don’t always do it intentionally. They may simple OVER-value the big improvements, through recognition and reward. Here are three important reasons to value making small improvements: 1. It’s how you learn and build culture. Improvement is a

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The single best way leaders support cultures of continuous improvement

by Jamie Flinchbaugh on 06-05-14

I recently published a new post on the KaiNexus blog site titled The single best way leaders support cultures of continuous improvement. Here is an excerpt: In working with one VP responsible for supporting 3,000 people, she found a small change in her email use habits that turned out to

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