lean journey

Business Model Canvas- Defining Who

by Jamie Flinchbaugh on 04-16-18

Your business model helps identify who needs to be brought into the conversation when you are making a change in the company. The phrase, “I don’t know” means that you are missing key people in your conversation.

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Business Model Canvas-An Introduction

by Jamie Flinchbaugh on 04-11-18

The business model canvas is not solely for the benefit of entrepreneurs, all businesses can benefit from it especially when evaluating changes in their business model. The business model canvas is a tool that businesses can use to facilitate a dialog around where your business model currently is, where it needs

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Serving Your Customer: Observation and Feedback [Lessons from The Road]

by Jamie Flinchbaugh on 04-06-18

In Part 1 of this series (Going Beyond Lean Thinking to Define Value). I challenged how the lean tenet regarding delivering value to our customer has been practiced.  In Part 2 I wrote for Industry Week, I examine how clearly understanding what the customers value and why they value it

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My interview on the Iowa Lean Consortium Radio Network

by Jamie Flinchbaugh on 02-27-18

Last year I was invited to be a guest on the Iowa Lean Consortium Radio Network Podcast with host Steve Wilson. The Iowa Lean Consortium is a dynamic, member-driven, non-profit dedicated to advancing lean in all sectors of the economy . Driven by members needs, the ILC provides the philosophy, tools,

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Your Personal Lean Journey [Lessons from the Road]

by Jamie Flinchbaugh on 01-02-18

In my most the recent column I wrote for IndustryWeek I explore the importance of your own personal lean journey. Your organization may not be started on its lean journey but that doesn’t mean you can’t be. When signing copies of my book, The Hitchhiker’s Guide to Lean, I would

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Beyond the Lean Initiative [Lessons from the Road]

by Jamie Flinchbaugh on 04-08-15

Through my IndustryWeek column, Lessons from the Road, I’ve been exploring some of the issues associated with the ongoing maturing of a lean journey. In this installment, Beyond the Lean Initiative, I explore issues with making lean an integral part of the organization. It can no longer be an initiative.

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Lean Confusion? You can say that again

by Jamie Flinchbaugh on 09-17-10

Recently Industry Week published an article called Lean Confusion. In it was the following data from their surveys: What really shocks me is that 25 percent of companies feel that their lean journey is “complete”. How is this possible? Here’s my real struggle with this idea. If they have gotten

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Your own worst enemy

by Jamie Flinchbaugh on 08-11-10

I witness lean change agents get in their own way all the time. I’m sure I do it too. This is a common example that really can hold back an entire organization on the journey. It is the response to an inflection point. Change agents, of any kind of change,

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Plan for Sustainability, Don't Just Hope For It

by Jamie Flinchbaugh on 05-06-10

Kaizen event, A3 projects, DMAIC projects – you name it, projects get done and results are generated. But… Are the results sustained? Too often the gains deteriorate over time. There are many reasons from the culture to changing priorities. But at the very least, we should be doing what we

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Don't Do 5S

by Jamie Flinchbaugh on 05-04-10

I know I’ll catch plenty of flak from the lean stalwarts out there. This will certainly go against conventional wisdom and common practice. But sometimes conventional wisdom is wrong. I don’t believe companies should start their lean journey with 5S. Many believe is should be done early. Many believe is

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