lean

Happy Heuristics Episode 5

by Jamie Flinchbaugh on 03-01-22

Happy Heuristics is a podcast about using rules of thumb, decision criteria, or heuristics to help leaders operate with speed and effectiveness in a complex and uncertain world. Podcast partners Jamie Flinchbaugh and Jeff Grimshaw explore specific heuristics, one theme at a time, that you can either adopt or use

Read More

Steps to Running an Effective Book Club

by Jamie Flinchbaugh on 02-16-22

A long time ago I was running an off-shift in operations. Late at night, we didn’t have any resources coming to train the team, and so if we wanted to learn, we were on our own. We began reading and applying books, beginning with two books from Kiyoshi Suzuki, The

Read More

Should Your Lean Journey Include Certification?

by Jamie Flinchbaugh on 01-27-22

This article was originally published in March 2021.    I’ve been asked to help dozens of clients with their lean certification plans at some point in my engagement. How should we design our lean certification program? This is often the question presented to me. Before you get to design, you

Read More

Dealing with Resistance to Being Coached

by Jamie Flinchbaugh on 12-16-21

I coach coaches. That’s obviously the only thing that I do, but I spend a significant portion of my time coaching people who are trying to coach others. One of the most common questions I receive in this domain is… What do we do when someone is resistant to coaching?

Read More

The Role of the Leader in a Problem Solving World

by Jamie Flinchbaugh on 12-02-21

In “People Solve Problems,” I dedicate a whole section to the role of the leader. Whatever level of people-leader you find yourself in, this section of the book helps guide you to important aspects of your role. In this short video, I walk through a little bit of the role

Read More

I Only Know What I’ve Experienced

by Jamie Flinchbaugh on 11-16-21

Why do people resist change? Don’t they want things to be better? Of course, they want things to be better. We all do. However, what is the snake-oil salesman really pitching? What kind of dystopian world is planned? We don’t fear change but fear that the change will bring something

Read More

Lean Whiskey Episode #30

by Jamie Flinchbaugh on 10-22-21

Episode 30: “Celebrating 30 Episodes, Writing Books, and Great Whiskey” In Episode 30, Mark Graban and Jamie Flinchbaugh find things to celebrate, starting with the fact that we have hit 30 episodes. In that time, we’ve had 14 guests or co-hosts and tasted 56 different whiskeys (not counting the gin

Read More

Your Problem Solving Spectrum

by Jamie Flinchbaugh on 09-08-21

Your spectrum of problems that your team engages with can span from firefighting to strategic breakthroughs, and many levels in between. However, it is very difficult for a team to operate all across the spectrum at once. You have a critical mass of problem-solving efforts and that anchors what your

Read More

Lean Whiskey Episode #29

by Jamie Flinchbaugh on 08-20-21

Episode 29: “Yellow Cards, Coffee Cocktails, and a Barrel Down the Drain”  In Episode 29, it’s been a little while since Mark and Jamie got together for Lean Whiskey. We catch up on what’s new, which includes Mark’s new certification with distinction with the WSET Level 2 Spirits certification, and

Read More

Do you coach intuitively or by a process?

by Jamie Flinchbaugh on 08-12-21

Coaching is a very personal thing. Some coaches are more driven by their intuition. Some coaches are more driven by a process. Where do you fall on that spectrum? This is a question I ask participants in our coaching workshop. There is no right answer, but there are limitations based

Read More