organizational design

Org design is a big moment for a team or an entire organization, no matter how large or small the magnitude. It should be a lever that is pulled by a leader less frequently than it often is. Once it’s pulled, it should be done with more rigor, more creativity,

I recently wrote about whether “flat” organizational designs are flat or not, along with Zappos decision to eliminate managers. There are many reasons that they are not. But I’ve also encountered a different organizational design that I call the “reverse flat” organization. In a flat organization, each manager has many

Lean means getting rid of managers, developing a flat organizational structure, and abdicating all responsibilities to the front line employees. Right? Too many people just read that without twitching. But it’s wrong. That’s not lean at all. Before going too far, lean also doesn’t mean adding organizational layers. There is