RACI

4 Mistakes in Establishing Clear Roles Through RACI

by Jamie Flinchbaugh on 05-04-22

RACI is a well-known tool for helping to establishing clear roles, but it is often either avoided, or produces an underwhelming impact. RACI stands for Responsible, Accountable, Consult, and Inform. I believe the lack of effectiveness in using the RACI framework often comes down to 4 mistakes which I outline

Read More

Moving from RACI to RACIC

by Jamie Flinchbaugh on 08-18-20

Does everyone on your team understand their role? Do your partners and other functions know there? Does role ambiguity lead to either gaps or overlaps in work? Most of you answered yes, and you are not alone.  Role clarity gaps are one of the easiest ways to drive waste into

Read More