Not every improvement has to be a breakthrough

by Jamie Flinchbaugh on 04-30-13

So many teams that I coach, assess, observe, and otherwise engage in are looking for breakthrough results. That makes sense, right? Desperate times call for desperate measures (and we seem to keep being reminded that these are desperate times). And if I’m going to work on something, I might as

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Small-i ROI as Applied to Strategy

by Jamie Flinchbaugh on 08-20-10

Entrepreneurs and small business owners are all in search of a big return on their investment. How best to maximize my ROI? Many investing are looking for the big-R, the giant market. Where is there billions of dollars of opportunity? Surely, with billions on the table, we can grab a

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Increase ROI by Focusing on I, not R

by Jamie Flinchbaugh on 08-18-10

Everyone wants a good return on investment. It’s no way to run a business, as many lean thought leaders have written about. But whether calculated or just a mental impression, we want a high return on investment, or ROI. But why does everyone only focus on the R? When I

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