Videos

Section 2 from the People Solve Problems Book People-Centered Problem Solving: The Missing Link in Every Organization Tools don’t solve problems—people do. The best solutions don’t come from checklists—they come from thinking, learning, and adapting. This video series covers section 2 of People Solve Problems, where we explore the skills

Section 1 from the People Solve Problems Book Why Problem-Solving Fails—and How to Fix It Problem-solving isn’t just about having the right tools—it’s about how we apply those tools in different problem-solving scenarios. In these videos, we’ll challenge conventional thinking, revealing why standardization alone doesn’t drive better solutions. This section

Happy Heuristics was a single-season podcast, in partnership with MG Strategy’s Jeff Grimshaw, that explores the use of heuristics in leadership. Heuristics, or rules of thumb, help speed up and make more consistent decisions in a complex world. Each episode explores a theme, and Jeff and Jamie Flinchbaugh each offer

Ever wonder why your brain feels so cluttered and tired? It’s probably stuffed with too many unfinished tasks, unmade decisions, and mental “to-dos” bouncing around in your head. This mental overload isn’t just annoying—it’s actually making you less effective and more stressed. When your mind is packed with too much

This 9-video series was done in partnership with IndustryWeek and highlights leaders in factories. Through interviews, we cover their practices and ideas for effective leadership within operations. Some participants are CEOs of smaller one-site companies, and others are plant managers within larger companies. There are nuggets and lessons for everyone

Most people dread budgeting because they’re approaching it with the wrong goals entirely. Instead of trying to create the “perfect” forecast or simply survive the process with minimal pushback, what if budgeting could actually become a strategic advantage? There’s a counterintuitive mindset shift that transforms this painful annual ritual into

People Solve Problem Podcast are approximately 20-minutes conversations with thought leaders, business leaders, change agents, practitioners, and more from a wide swatch of perspectives talking about different aspects of problem solving. You’ll learn different frameworks, tips and tricks, perspectives, leadership approaches, principles and more. This podcast is available publicly but

Getting the culture right is vital to lean. This video course is a more conceptual complement to the Lean Principles course. The Lean Principles course lays out 5 specific principles, whereas this course outlines the logic around why it’s so important to make your journey about principles and behaviors, whether

Lean is born from how we think. Most efforts at lean transformation focus too much on only tools and projects, but it’s the principles and behaviors that separate excellent lean journeys from the rest. Jamie Flinchbaugh and Andy Carlino outlined 5 principles for lean thinking in the book The Hitchhiker’s

Bad systems and processes beat good people. Good process design can help a company scale more easily, reduce errors, gain efficiency, and even free up talent for more valuable work. What’s often missing is a common and effective framework for how to design, manage, and improve that work. This 6-video