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Don’t problem solve to infinity

by Jamie Flinchbaugh on 10-18-10

Good problem statements define a gap to close. They do not just describe an undesirable condition that you would like to remove completely.

Why does it matter?

It comes down to when you consider yourself “done”, or at least done for now. David Allen of “Getting Things Done” fame talks about defining what done looks like. In this blog post, here is an explanation:

Most of the tasks people keep on their to-do lists are “amorphous blobs of undoability” — commitments without any clear vision of what being “done” looks like. That’s a huge problem — your brain is naturally designed to help you figure out how to do things, but only if you know what the end point looks like. Everything you’re working on should have a very clear stopping point — a point where you know you’re done. If you don’t know what that point looks like, you’ll find it very difficult to make any progress at all. When you’re having trouble making progress, first clarify what being done looks like.

Working on the problem of “improve the efficiency of the meeting by 25 percent” is very different than the problem of “eliminate the meeting.”

You don’t want to ever consider a problem done. You want to pursue the ideal state. You chase perfection. However, when planning your next project or tasks, you need to bound your problem solving. If you don’t, you’ll find yourself churning and churning on one problem and not moving forward as an organization.

Comments

  • During problem solving, it is good to set the ideal/future state so you know what direction you are going in. That is only the first part of it. During the process you will breakdown a problem discovering there are multiple causes for one problem. That is why you set a target. The target gives you an understanding of how much towards the ideal/future state you will get and help prevent the infinite problem solving situation. Once you solve the smaller breakdown of the problem, then re-evaluate and see if the overall problem is still big enough to go after or is it time to refocus your efforts.

    Matt Wrye October 18, 2010 at 9:40 am
  • During problem solving, it is good to set the ideal/future state so you know what direction you are going in. That is only the first part of it. During the process you will breakdown a problem discovering there are multiple causes for one problem. That is why you set a target. The target gives you an understanding of how much towards the ideal/future state you will get and help prevent the infinite problem solving situation. Once you solve the smaller breakdown of the problem, then re-evaluate and see if the overall problem is still big enough to go after or is it time to refocus your efforts.

    Matt Wrye October 18, 2010 at 9:40 am
  • During problem solving, it is good to set the ideal/future state so you know what direction you are going in. That is only the first part of it. During the process you will breakdown a problem discovering there are multiple causes for one problem. That is why you set a target. The target gives you an understanding of how much towards the ideal/future state you will get and help prevent the infinite problem solving situation. Once you solve the smaller breakdown of the problem, then re-evaluate and see if the overall problem is still big enough to go after or is it time to refocus your efforts.

    Matt Wrye October 18, 2010 at 9:40 am