Problem Solving

Auditing Your Problem-Solving System

by Jamie Flinchbaugh on 01-12-22

If you are an organization that does auditing or assessment, you should be looking at anything that’s important for success. This certainly should include your problem-solving. Whether you utilize Leader Standard Work, Layered Process Audits, or simply want to do an informal assessment, here are some things to think about

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The Power of Solving Small Problems

by Jamie Flinchbaugh on 12-09-21

Fast Company published an article of mine, “The Power of Solving Small Problems.” I have observed even some of the most experienced and wise lean leaders struggle to get this principle correct, as I struggle with it as well. Perhaps that’s why I wrote it, to remind myself. Here’s a

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The Role of the Leader in a Problem Solving World

by Jamie Flinchbaugh on 12-02-21

In “People Solve Problems,” I dedicate a whole section to the role of the leader. Whatever level of people-leader you find yourself in, this section of the book helps guide you to important aspects of your role. In this short video, I walk through a little bit of the role

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Learners Operate in “Perpetual Beta”

by Jamie Flinchbaugh on 11-24-21

The very first problem-solving behavior I explore in People Solve Problems is to Learn Deliberately (Chapter 9). Learning is more than just a skill, just as problem-solving is more than just a tool. Learning deliberately is a mindset and behavior. One way to describe this is to hold our assumptions

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Your Problem Solving Spectrum

by Jamie Flinchbaugh on 09-08-21

Your spectrum of problems that your team engages with can span from firefighting to strategic breakthroughs, and many levels in between. However, it is very difficult for a team to operate all across the spectrum at once. You have a critical mass of problem-solving efforts and that anchors what your

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4 Steps for Small Daily Investments [from the archives]

by Jamie Flinchbaugh on 05-04-21

What do you do when one of those little fires pops up? It’s not a big deal, it’s just a small problem. Put the fire out, move on to what’s next. After all, there are many important projects to complete. But of course, before you get to them, another fire

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Did You Decide or Determine Your Solution?

by Jamie Flinchbaugh on 02-02-21

There are many ways that lean thinkers look to signal that true problem solving has been pursued. These are a sort of litmus test for genuine versus fake lean efforts. Some of these are about artifacts, such as “show me your A3”, and some of these are about language, such

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The Value of Transparency in Product Development

by Jamie Flinchbaugh on 12-10-20

We’ve already covered the value of both granularity and cadence. Along with that must come transparency, as, without it, all the information flow, connections, and ability to problem-solve has less value.    First, transparency is a precursor to trust (or is trust required to have transparency? Well, it works both

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Solving Complex Problems: Systems First, or Individual First?

by Jamie Flinchbaugh on 08-31-20

Some problems in your organization permeate so thoroughly that you don’t know where to start. The problem statement usually starts with something quite broad, and of course, must be broken down to be solved. However, some of these large and complex problems are so invasive that the perspective we start

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Lean Whiskey Episode #18

by Jamie Flinchbaugh on 08-07-20

In Episode 18, Mark Graban and Jamie Flinchbaugh return to our tried and true format of “just the two of us”, although that won’t last long as Mark will soon have a guest co-host and then we will record an episode live as part of the Colorado Lean Network Summit.

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