2021

We often hear “we cannot manage what we cannot measure”.  I think the better way to say it and approach improvement is that you cannot manage or improve what you cannot evaluate. As you are looking to improve something you need to ask how you are going to understand what

Episode25: Peaty Scotch, Working from Home, and Misunderstood Lean phrases In Episode 25, Jamie and Mark welcome a guest to our show, Jim Benson.  Jim has been a long-time collaborator of Mark’s and certainly enjoys a dram or two of whiskey. We begin by getting the backstory on Jim’s Twitter

Episode 8 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 7 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 6 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

The business model canvas, and its sister format the lean canvas, has become cemented in the lexica of entrepreneurship, strategy, and innovation. While its form is familiar to many, its use is quite varied. The relative experience and skill with which it is wielded is a significant factor, but just

Episode 24: “Homemade whiskey cream and vaccination (not to be mixed up)” In Episode 24, Mark and Jamie return to a familiar format, just the two of them chatting over some whiskey. In this episode, they decide to make homemade whiskey cream (more popularly known as Irish cream or just

Episode 4 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Waste is insidious. No matter what plateau of performance we are able to reach, waste creeps back into our work in often imperceptible ways. It’s not just that waste hurts our productivity and our profits, but it squeezes out good work, whether value-adding work or other worthwhile endeavors such as