KAPOW! A lesson on change management from Batman?
There is a line in the movie Batman Begins that reminds me a lesson we teach in lean quite often. When Bruce Wayne returns and is planning his new role as Batman, he tells his butler and confident Alfred “people need dramatic example to shake them out of apathy.” WhileRead More
What we can learn from a giraffe about dealing with change
For a Friday humor, here is a giraffe stuck in quicksand. A client is using this video to help introduce what people go through when dealing with change, through the classic stages of grief. Of course, there’s also a lesson here. Management, and leaders at all levels, sometimes forget thatRead More
The CEO Can't Champion Everything
In my travels from one company to another, I hear many of the following phrasesâ€¦ “We need executive sponsorship.” “We need this to be owned top-down.” “We need the CEO to champion our lean efforts.” These are phrases that I hear over and over as I talk to companies aboutRead More