Canary in a Coal Mine Metrics

by Jamie Flinchbaugh on 07-02-12

Last week my IndustryWeek column titled Don’t Waste Your Metrics was released. It has generated a significant amount of discussion, as many companies find themselves in the situation of measuring far too many things, yet still not feeling like they know what is going on. I plan to build on

Read More

Don’t Waste Your Metrics [Lessons from the Road]

by Jamie Flinchbaugh on 06-26-12

My latest column for Industry Week, Lessons from the Road, titled┬áDon’t Waste Your Metrics has been posted. Here is the intro:   Most every company has metrics permeating every meeting, discussion and decision. Metrics are as ubiquitous as email and problem solving and taken for granted to an equal level.

Read More