jflinch

Trust in an organization is both elusive and yet vital, abstract and yet mentioned frequently. Trust is an important backdrop to help build any transformation, including a lean transformation. Few would argue with this, but also few would talk about what to do about it. How do you build trust?

I recently attended the National Association of Corporate Directors. I was an early Leadership Fellow through NACD when they launched the program, as I believe in continued learning and personal improvement. It’s been a few years since I’ve attended the conference (it conflicts with my fall soccer coaching schedule), and

In Episode 4 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh (and a cameo from his cat Rocco), longtime friends, lean thinkers, and whiskey enthusiasts, join forces to enjoy a casual conversation — mostly about lean and a little bit about whiskey. We recap Mark’s recent trip to Louisville, including

Have you ever delegated a task and the team or person you delegated the task to goes down the wrong path? This often happens when management delegates a problem-solving task but have already determined what they want the answer to that problem to be. There is a time for delegation

In Episode 2 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh, longtime friends, lean thinkers, and whiskey enthusiasts, join forces to enjoy a casual conversation — mostly about lean and a little bit about whiskey. We start by thanking the listeners of Episode 1 who shared their response to hearing

While engaging outside resources for your organization certainly has its benefits, you need to be careful not to fall into the pitfall of over-reliance on these lean resources. Believe it or not there can be too much outside help. Watch the video to find out what happens when you rely

I have worked with hundreds of companies on their lean journeys and want to share with you some of the pitfalls and challenges businesses experience. Here are three things to avoid as you continue or start your lean journey.  Watch the video for a deeper dive into each pitfall. Lean

For many startups pivoting means moving away from what they are doing that isn’t working, but for larger organizations, the pivot is often about expanding and leveraging. Your pivot points come from your business model canvas, which gives you your base menu you can build your strategic plan off of.