jflinch

Working at the speed of collaboration and coordination 

by Jamie Flinchbaugh on 03-26-20

Many processes are linear. They occur with defined steps in a defined order. You would traditionally improve a linear process utilizing a process map, or value stream map, to map out the flow and then start taking the waste out. Quite a bit of continuous improvement has been achieved in

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Words Make Meaning

by Jamie Flinchbaugh on 03-17-20

The language and names that we select and use matter. They help add context or perspective to the object or task and can affect the accessibility of ideas and connection between ideas. For example, when Starbucks started scaling, they used different words for drink sizes, from Tall to Grande to

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A Few Nuggets on Lean Product Development

by Jamie Flinchbaugh on 03-10-20

I have spent as much time on lean product development as I have on any other area over the past 10 years.  That’s largely because, for most companies, manufacturing products a little faster or cheaper is nothing compared to the overall business results delivered through a stronger product-development engine. I’ll

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Is trust essential for lean success?

by Jamie Flinchbaugh on 03-02-20

This article was originally was published in the Lean Mag   There are many valuable books and knowledgeable speakers who offer informed opinions about what is needed to make a lean journey successful. Trust, or a culture of trust, will often make that list. But how much does trust matter?

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4Cs of Trust Q&A [Part 3]

by Jamie Flinchbaugh on 02-05-20

People Trust that You Care When You Show You Care. In this episode, I dig into a comment a viewer made regarding trust and the fact that real trust is realized when leaders demonstrate that they care. Leaders can demonstrate care by creating a safe working environment where failure is

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The 4Cs of Trust

by Jamie Flinchbaugh on 01-14-20

Trust in an organization is both elusive and yet vital, abstract and yet mentioned frequently. Trust is an important backdrop to help build any transformation, including a lean transformation. Few would argue with this, but also few would talk about what to do about it. How do you build trust?

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National Association of Corporate Directors Annual Conference – a few highlights

by Jamie Flinchbaugh on 10-07-19

I recently attended the National Association of Corporate Directors. I was an early Leadership Fellow through NACD when they launched the program, as I believe in continued learning and personal improvement. It’s been a few years since I’ve attended the conference (it conflicts with my fall soccer coaching schedule), and

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Lean Whiskey [Episode 4]

by Jamie Flinchbaugh on 07-17-19

In Episode 4 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh (and a cameo from his cat Rocco), longtime friends, lean thinkers, and whiskey enthusiasts, join forces to enjoy a casual conversation — mostly about lean and a little bit about whiskey. We recap Mark’s recent trip to Louisville, including

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Delegating Improvement

by Jamie Flinchbaugh on 05-28-19

Have you ever delegated a task and the team or person you delegated the task to goes down the wrong path? This often happens when management delegates a problem-solving task but have already determined what they want the answer to that problem to be. There is a time for delegation

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Lean Whiskey [Episode 2]

by Jamie Flinchbaugh on 05-23-19

In Episode 2 of Lean Whiskey, Mark Graban and Jamie Flinchbaugh, longtime friends, lean thinkers, and whiskey enthusiasts, join forces to enjoy a casual conversation — mostly about lean and a little bit about whiskey. We start by thanking the listeners of Episode 1 who shared their response to hearing

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