What NOT to Learn from the Undercover Boss
I don’t know if the show will last, but the Undercover Boss certainly has an interesting premise. Leaders of organizations go undercover in their own organizations to do front-line jobs, learning what is really going on. This is a great idea, and one consistent with lean where we talk aboutRead More
Just a spoonful of sugar
This post originally appeared on the Lean Career Compass community run by Value Stream Leadership. “Respect for people” – This tenant has been thrown around a lot within the lean community in the past few years. It’s been used to challenge every company that’s ever done a layoff or anyoneRead More
Was Ayn Rand a lean thinker?
One of the most important principles in lean is respect for people. It is often glossed over as a nicety, given less rigor than things like just-in-time, and often misunderstood as abdication and softness. But respect for people is about leveraging the full talents of an individual and providing individualsRead More
Are you stupid or something?
This is the thought process behind the reactions from managers more often than the words are actually spoken. Even if it were true, does that thought process help you improve? Does it help them? No, it just deteriorates the situation. Of course Forrest Gump had the ultimate response: “Stupid isRead More