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We often hear “we cannot manage what we cannot measure”.  I think the better way to say it and approach improvement is that you cannot manage or improve what you cannot evaluate. As you are looking to improve something you need to ask how you are going to understand what

Episode25: Peaty Scotch, Working from Home, and Misunderstood Lean phrases In Episode 25, Jamie and Mark welcome a guest to our show, Jim Benson.  Jim has been a long-time collaborator of Mark’s and certainly enjoys a dram or two of whiskey. We begin by getting the backstory on Jim’s Twitter

Episode 8 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 6 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 5 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 4 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 3 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 2 in the Series – As many people start their new year, they seek ways to lead a more purposeful and productive life. There are many big solutions out there – coaches, books, courses, and more. But through my own coaching, I find there are many nuggets, each of

Episode 23: “Finishing 2020 with everything from Kentucky Bourbon to Eggnog, with some Kata on top” Show Notes  In Episode 23, Mark and Jamie return to finish out 2020, this time joined by Kentucky native Deondra Wardelle, so naturally, Kentucky bourbon is our whiskey category of choice. Bourbons selected include

Many organizations are examining and imagining what the work of the future, and the workplace of the future, should become post-pandemic. Some will return to normal, others have already made extreme leaps to something different. But for many, it is a more nuanced and long-term study of what, and how,