Video

Everyone should define their ideal clients. I have, and here’s those definitions. There are three situations where someone is a good fit for me, and for ACT with Purpose. I recorded this in part for me, as saying it out loud always help refine the thinking, but also for anyone

What’s one of the most common mistakes that leaders make when trying to shape a problem-solving culture? You are a role model whether you want to be or not, and too often you will practice good problem-solving behaviors but people witness the opposite. You are confident you did the right

Almost every problem solving tool, method, and template begins with problem definition. But is that the beginning? It is not. One of the oldest models for problem solving, from John Dewey, begins with problem identification. That’s fundamentally important to get right, especially when our email inbox alone has more problems

Content from the Learning Lab can be leveraged in many ways, from structured workshops, in-person training, individualized learning, or integration with a transformational project. In this video course, learn how you can develop your best applications with the content, with the significant chunk of the time spent demonstrating how to

Do we need a unified theory of problem solving? It sounds compelling, but that doesn’t mean it would be useful. Here’s my answer to that question.  

We should all speed up our decision-making in this faster-moving world, right? Well, only partially right. In this video, we’ll explain how our decision-making should be really split into faster decisions and deliberately slower decisions. I’ll share why, and also the core methods you might consider to help.

I’ve been more aware that people are often very unaware of their day-to-day problem solving, all of that problem solving that happens when we are NOT using a structured approach or tool. Of course, problem solving is a human capability, but we can learn how to do it so much

The Happy Heuristics podcast was a project by Jamie Flinchbaugh and Jeff Grimshaw to explore the power of heuristics for better decision-making. The goal was to help cultivate shock-resistant leader routines and rules of thumb for a complex world. Season 1 was recorded and released in 2021 and 2022. There

What early experience taught you an interesting lesson? These are always fun stories, usually share when acting as a mentor, or perhaps over a drink. Here’s an example from my history, and how this little part taught me some valuable lessons. Those lessons may have helped shape my thinking.

Is problem-solving a technical skill? I’ve heard many people say things like “I’m an engineer, so already a good problem solver” or “I’m a doctor, what we do is solve problems.” To be certain, I’ve said that about myself. It’s just not an accurate statement. Engineers (to pick on my