A Mistake in Leading a Problem-Solving Culture
What’s one of the most common mistakes that leaders make when trying to shape a problem-solving culture? You are a role model whether you want to be or not, and too often you will practice good problem-solving behaviors but people witness the opposite. You are confident you did the right thing, but your organization took the opposite example away from you. Here’s how easily it can happen, and what you can do about it.