On Evolving Excellence: The Supervisor Transformed
I have a new post published on Evolving Excellence. See the full article on that site.
In a lean transformation, a lot of focus is placed on transforming senior leadership up to and including the CEO. This is proper effort. However, whether effective or not, the CEO has had to lead transformation before and will again. But what position in the organization changes more than anything? I propose the most dramatic change is to the role of the front-line supervisor….