Lessons from the Road

Final Lessons from the Road: Know Thyself, Improve Thyself [Lessons from the Road]

by Jamie Flinchbaugh on 08-14-19

While I intend to continue contributing online occasionally, this is my final Lessons from the Road column for IndustryWeek’s print edition. I have written this column for eight years. I have enjoyed interacting with readers, and I hope the column has provided value for you. Writing this column has helped

Read More

The 4Cs of Building Trust [Lessons From the Road]

by Jamie Flinchbaugh on 04-03-19

Trust is an important precondition for lean success, but it’s not as easy as asking people to trust you. You must take deliberate actions to build trust. In my latest column for Industry Week, I share the systems I use to build trust-based cultures. I have developed and tested these

Read More

Lean Lessons from ‘The Wizard of Oz’ [Lessons From The Road]

by Jamie Flinchbaugh on 03-08-19

What do your lean journey and The Wizard of Oz have in common? More than you might think. In my latest Lessons from the Road column, I take you down the Yellow Brick Road of lean and share with you the similarities in the two journeys. In the article we

Read More

Does Your Lean Culture Measure Up? [Lessons From The Road]

by Jamie Flinchbaugh on 01-24-19

How do you know when you’ve shaped your lean culture effectively?  You create a mechanism to measure the results. In my most recent “Lessons from the Road” article written for Industry Week, I share the five essential mechanisms that will help you establish a management system to measure and improve

Read More

A Deep Dive of Lean [Lessons from the Road]

by Jamie Flinchbaugh on 08-21-18

Would you believe that transforming a 1,000 person organization and a 50,000 person organization uses the same strategy? It’s true, and it’s surprisingly underutilized. In my most recent “Lessons from the Road” article written for Industry Week, I share the approach to building a lean learning culture of every person;

Read More

Serving Your Customer: Observation and Feedback [Lessons from The Road]

by Jamie Flinchbaugh on 04-06-18

In Part 1 of this series (Going Beyond Lean Thinking to Define Value). I challenged how the lean tenet regarding delivering value to our customer has been practiced.  In Part 2 I wrote for Industry Week, I examine how clearly understanding what the customers value and why they value it

Read More

Your Personal Lean Journey [Lessons from the Road]

by Jamie Flinchbaugh on 01-02-18

In my most the recent column I wrote for IndustryWeek I explore the importance of your own personal lean journey. Your organization may not be started on its lean journey but that doesn’t mean you can’t be. When signing copies of my book, The Hitchhiker’s Guide to Lean, I would

Read More

Finding Improvement in the Margins [Lessons from the Road]

by Jamie Flinchbaugh on 10-17-17

There are connections in every organization.  Some are easily seen while others are not. But, look closely and you will find them.  In the recent column I wrote for IndustryWeek I examined the waste that often occurs in these connections.  It is in these connections, in the margins, that there

Read More
Puzzle pieces joined with a dollar bill underneath

The Hidden Costs of Batching [Lessons from the Road]

by Jamie Flinchbaugh on 08-08-17

Have you ever been on the end of a batched process?  Chances are you have, either in your workplace or in your everyday life.  If you have ever been discharged from a hospital or experienced a yearly performance review, you were likely “batched”.  In the Lessons from Road the Column

Read More

Is Talent or Process Vital to Lean Success? It's Not Really a Choice [Lessons from the Road]

by Jamie Flinchbaugh on 04-11-17

Lean equals process improvement, right? Wrong. Lean is about people. We improve processes because bad processes beat good people. Good processes enable people. Good processes improve our consistency. But will a great process deliver greatness? Probably not, because talent is still required. This column for IndustryWeek, titled Is Talent or

Read More