The 4Cs of Building Trust [Lessons From the Road]
Trust is an important precondition for lean success, but it’s not as easy as asking people to trust you. You must take deliberate actions to build trust. In my latest column for Industry Week, I share the systems I use to build trust-based cultures. I have developed and tested these systems through my work helping and observing leaders.
These following Four C’s are critical to building trust in your lean workplace.
- Demonstration of care.
- Communication provides context.
- Competency delivers on the promise.
- Be Consistent.
Click Here to read the entire article and learn how to implement the 4C’s and create a lean workplace built on a foundation of trust.