Does Your Lean Culture Measure Up? [Lessons From The Road]
How do you know when you’ve shaped your lean culture effectively? You create a mechanism to measure the results. In my most recent “Lessons from the Road” article written for Industry Week, I share the five essential mechanisms that will help you establish a management system to measure and improve your culture.
The five essentials are as follow:
- Articulate your target culture
- Have a behavior change plan
- Observe behaviors
- Conduct an organizational assessment
- Use a survey assessment
Once you have an understanding of whether your culture is working, then you can adjust your plan to accomplish your goals.
Jamie, thanks for the info. As an 21 y/o intern, I helped remodel the inventory storeroom of a hospital using lean principles. By far the toughest challenge I faced was dealing with floor associates, most of which had been working there for 10+ years. Suddenly some kid was going to come in and change everything around? I wish I had used some of your tips; understanding the effect of culture would have helped the process go a little more smoothly..