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When people talk about a lean journey, they say the word “journey” as if they understand it will take time to change a culture, however their behavior often reveals they don’t have the relentless patience will actually take to create change.  We talked about the effort required to changing a

One common instruction many coaches violate is trying to play the along side their players while they are coaching.  This often happens in business and when it does we get the same result – much less effective coaching because you lose your ability to be objective and to be a

Learning what works and what doesn’t work is driven by experimentation, real-world trials that inform us about cause and effect. How do we improve the ability to experiment? By reducing the cost, the effort, the friction required to test what works. As we continue my effort to de-jargonize (ok, that’s

I have had many conversations lately where people are asking about the simplest way to get started with process improvement.  The simplest way is to start with one simple question – why.  

The idea that just as doctors practice medicine we must practice lean is the premise of a book I contributed to called Practicing Lean which was edited by Mark Graban. We must be wiling to evolve our practices and learn as we move forward.   Order a copy of the book today

Here are two contrasting points via video. One video is from Chris Brogan of ChrisBrogan.com. The other video is from Cameron Herold of BackPocket COO. Check out both the videos. Chris says work while they slack and you can distance yourself from the competition. Cameron says take Fridays off. No,