A presentation on innovation
I believe innovation is not just something a few insightful people do in a special innovation department. It happens at every level. And you don’t know where the next innovation, big or small, might come from. Three capabilities become important. First, problem solving. Second, purposeful learning through experimentation. And third, a deep empathy for the customer.
These slides may not mean as much without the discussion to go with them, but here they are: