Decisions about Making Decisions [Lessons from the Road]

by Jamie Flinchbaugh on 08-20-12

My latest column for Industry Week, Lessons from the Road, titled Decisions about Making Decisions has been posted. Here is the intro:


One of the most important domains within organizations that lean too infrequently injects itself is decision-making. The who, what, when and how of decision-making is ultimately one of the most fundamental elements of any organization. The challenges with decision-making are numerous. Ambiguity in decision-making results in delays and rework. Inconsistent decision-making creates confusion. And plain old bad decision-making generates more problems than we can list.

You can read the entire post here.

Following are my previous Lessons from the Road columns:

Don’t Waste Your Metrics
Four keys to making metrics a better part of your evaluation process.

Experiment Your Way to Success
How the mother of all learning methods can help your organization improve.

Securing the Elusive Lean Buy-In
Take advantage of this four-step process to achieve buy-in for your lean efforts.

Building Manager Standard Work
Standardization can help you free up time and use it more proactively.

Going to the Gemba
Far from a stroll on the plant floor, a gemba represents a purposeful attempt to learn what is really going on.

How to Train Without Training
When training dollars are scarce, there are still good ways to develop your workforce. Try these three strategies.

Lessons From the Road: Sustaining Your 5S Efforts
5S too often is short-lived, but these six steps can help keep it running smoothly.

Lessons From the Road: Surfacing Problems Daily
Advice for building a problem-solving culture.