Plan for Sustainability, Don't Just Hope For It
Kaizen event, A3 projects, DMAIC projects – you name it, projects get done and results are generated. But…
Are the results sustained?
Too often the gains deteriorate over time. There are many reasons from the culture to changing priorities. But at the very least, we should be doing what we can within the project to ensure we are designing and planning for sustainability of results. Here are 5 questions you should be asking before you wrap up a project.
- How will breakdowns or deteriorations in the new process be surfaced and corrected?
- Is there process governance in place with clear roles and responsibilities?
- Is there a common vision of what perfection looks like within those using the improvement process?
- Are there mechanisms in place to surface and manage improvements?
- Is there reflection process in place to help individuals carry lessons from projects into daily improvements?
They aren’t trivial questions. Don’t ask them as you’re sending the team away. Make them part of your project. Plan for sustainability, don’t just hope for it.