
The 4Cs of Trust Q&A [Part 1]
I asked for questions and issues that surround the topic of building trust in my video “4Cs of Trust.” I’ve had a great response so far, thank you. Tonya Mann at MG Strategy[https://mgstrat.com/#] provides the first question asking, how should leaders navigate failures and the potentially negative effects failures can
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The 4Cs of Trust
Trust in an organization is both elusive and yet vital, abstract and yet mentioned frequently. Trust is an important backdrop to help build any transformation, including a lean transformation. Few would argue with this, but also few would talk about what to do about it. How do you build trust?
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Delegating Improvement
Have you ever delegated a task and the team or person you delegated the task to goes down the wrong path? This often happens when management delegates a problem-solving task but have already determined what they want the answer to that problem to be. There is a time for delegation
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Culture Change Begins With Naming Behaviors
Ready for a culture change? You might think so, but when it comes to culture change what often gets overlooked is that you can’t just create a culture. You need to shift away from your current culture to the new culture. This starts with identifying both the behaviors you want
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Don’t Hand Over the Keys to Outside Lean Resources
While engaging outside resources for your organization certainly has its benefits, you need to be careful not to fall into the pitfall of over-reliance on these lean resources. Believe it or not there can be too much outside help. Watch the video to find out what happens when you rely
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Why Genericizing Lean is a Problem
We use the word lean as a descriptor for many things, the problem with this is it becomes very generic and becomes attached to anything positive or good within the organization. In this video, I explain why putting everything good you do as a business under the umbrella of lean
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Avoid These Three Lean Pitfalls
I have worked with hundreds of companies on their lean journeys and want to share with you some of the pitfalls and challenges businesses experience. Here are three things to avoid as you continue or start your lean journey. Watch the video for a deeper dive into each pitfall. Lean
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My Notes from Jeff and Mark Bezo’s Rare Interview
This interview was conducted in 2017 but I only just watched it (but wrote it before the news of his pending divorce). It is very unique, with Jeff Bezos’ brother conducting the interview, and at no point do they delve into the Amazon.com business model. It is really about Jeff, which
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Business Model Canvas- Pivot Points
For many startups pivoting means moving away from what they are doing that isn’t working, but for larger organizations, the pivot is often about expanding and leveraging. Your pivot points come from your business model canvas, which gives you your base menu you can build your strategic plan off of.
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Business Model Canvas- Blind Spots
Blind spots occur in business when we naturally move toward the areas of business we are most comfortable and interested in and neglect the areas that don’t hold our focus. The business model canvas helps bring into focus neglected areas so that we can take action and improve the business.
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