Going to the Gemba
My latest column for Industry Week,Â Lessons from the Road, titled Going to the Gemba has been posted. Here is an excerpt:
You can read the entire post here.
Going to the gemba has become popular for the simple reason that it is powerfully effective. But there is more to it than getting up from your desk, as even this simple explanation attempts to demonstrate.
Gemba means “the real place” and is intended to get you to the location where something is really going on, whether a news story or a sporting event or a factory floor. It’s use has grown to include a more comprehensive approach.