Video

Many things are broken today – hospitals, businesses, processes, sales channels, collaborations, and even people. While I actually believe more things will return to normal that is often reported (albeit taking a couple / few years).  I think “return to normal” misses the point. When something is broken, there is

Chances are that your organization has some form of a Lean team, but those resources come in all sorts of different forms. In the next several videos, we will explore how to Organize Your Lean Team, starting with this video where we explore the role of lean resources. What should

I am pleased to announce a new collaboration between JFlinch and IndustryWeek titled Factory Talk : Secrets of Effective Plant Leaders. Many of you have been readers of my long-time column, Lessons from the Road, which we retired last year. In this new project, we will be interviewing factory leaders,

We are proud to release another video course, this time on strategic thinking. This 16 video course is titled The Strategic Thinker, the Strategic Process, and Your Strategy. The reason for the title is that we look at strategic thinking multidimensionally, covering the person, the process, and the outcomes. Developing

Innovation is about solving real problems. It does NOT require that you solve the problem in a unique or imaginative way. It really is all about solving problems. To be fair, if you don’t solve it in a unique way, then that innovation might not be a competitive advantage, or

In this video, Jamie looks at the lean product body of knowledge and what that means for your journey. Simply coming up with a solution to a problem can prevent true growth in your organization and prevent you from your true culture. Jamie will examine how to look at the

On Wednesday I participated in a webinar, hosted by Lean Frontiers, which included Jim Huntzinger, Karen Martin, and David Veech. We hosted almost 500 participants, received many questions, and tried to answer as many as we can. We covered a range of topics from the mindset of returning to better,

Trust is mandatory for optimization of a system. All of the parts of an organization must work as a whole. Jamie shares 5 points to approach trust in your organization. Please watch his video here:    

Can questions really be the answer? In this video, Jamie breaks down the benefits of using deliberate questions to develop your organization. Questions need to be used to help your people to think on their own. Questions need to have a purpose. He will give you examples of effective questions

People need to be able to rely on trust now more than ever. Are the actions you’re currently taking building trust with your internal and external customers? In this video I’ll share how to use the 4Cs: Demonstration of Care, Communication, Competence, and Consistency to help build trust in these