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How Smart Leaders Talk About Time

by Jamie Flinchbaugh on 10-21-09

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How do you talk about time? Time is like money. We invest both time and money. We spend both time and money. We should (although most do neither) budget time and money. We waste both time and money. The only difference between them is that I can always get more money, but once time is wasted, it cannot be recovered.

I found an interesting post last week on the Harvard Business blogs by Luca Baiguini titled How Smart Leaders Talk About Time. Luca is a Professor of Organizational Behavior and Personal Development in Italy. Of course since lean is about performance and process, time is one of the major variables. You can read the post here, but the two recommendations are:

  1. Establish a shared language that distinguishes between “pressure on time” and “impact on goals” factors.
  2. Reduce those activities that, despite being important, must be performed under pressure.

I agree fully with these two points. I also think there is something else that lean-thinking leaders can do. Most organizational systems only stop and check for lateness and progress at milestones and deadlines. This means that if there a problem or barrier with the task, that problem is only surfaced as the deadline is passing or afterwards. That means that we can’t really fix it and “rushing” is now entered into the equation as the quick countermeasure.

Andon is of course such a method for raising problems as they occur, and I wrote about andon here. 5S is also a tool that most people think is for cleaning things up, but it is really about spotting problems quickly. Of course none of this works unless you have a culture that values surfacing problems quickly and engaging in and solving seemingly small problems before they become big problems.

If we design our work and our management systems so that we are aware of problems while they are still small, as they occur, and at the point of activity, we can take action before it’s too late. This can ensure that less work is rushed because we aren’t already behind in time compared to the milestone or deadline.

What do you think about Luca’s points or mine? How do you talk about time?

Comments

  • Procastination always make negative results and regrets…
    If you’re a time oriented person, you do less work with the least of pressure and you can do your work at ease and no hassle at all..
    If there;s any mistakes that needed to be looked on then you’d have more tine topatch it up..

    time is gold so we should never procastinate..

    deadale October 21, 2009 at 6:45 am
  • Procastination always make negative results and regrets…
    If you’re a time oriented person, you do less work with the least of pressure and you can do your work at ease and no hassle at all..
    If there;s any mistakes that needed to be looked on then you’d have more tine topatch it up..

    time is gold so we should never procastinate..

    deadale October 21, 2009 at 6:45 am
  • Procastination always make negative results and regrets…
    If you’re a time oriented person, you do less work with the least of pressure and you can do your work at ease and no hassle at all..
    If there;s any mistakes that needed to be looked on then you’d have more tine topatch it up..

    time is gold so we should never procastinate..

    deadale October 21, 2009 at 6:45 am
  • Time management is very important. There’s a saying “Time is Gold”. Thanks for this article it really broadened the mind of the readers about saving time.

    Paige Moore October 21, 2009 at 6:59 am
  • Time management is very important. There’s a saying “Time is Gold”. Thanks for this article it really broadened the mind of the readers about saving time.

    Paige Moore October 21, 2009 at 6:59 am
  • Time management is very important. There’s a saying “Time is Gold”. Thanks for this article it really broadened the mind of the readers about saving time.

    Paige Moore October 21, 2009 at 6:59 am
  • I think many deadlines are self-imposed and/or vicarously chosen by leadership. On a project basis, there are not a lot of deadlines and milestones that seem to be driven by the customer. If “rushing” is happening, I usually find it is due to lack of planning or even worse implemeting without planning.

    Brian Buck October 21, 2009 at 3:54 pm
  • I think many deadlines are self-imposed and/or vicarously chosen by leadership. On a project basis, there are not a lot of deadlines and milestones that seem to be driven by the customer. If “rushing” is happening, I usually find it is due to lack of planning or even worse implemeting without planning.

    Brian Buck October 21, 2009 at 3:54 pm
  • I think many deadlines are self-imposed and/or vicarously chosen by leadership. On a project basis, there are not a lot of deadlines and milestones that seem to be driven by the customer. If “rushing” is happening, I usually find it is due to lack of planning or even worse implemeting without planning.

    Brian Buck October 21, 2009 at 3:54 pm
  • I think how people manage deadlines can have a huge impact. Are you punished for renegotiating them? Do you surface problems early and get help? Are they clearly connected to the next element of work? Are consequences of missing one well understood? Inconsistent behavior around deadlines can create a ton of frustration in the organization.

    Jamie Flinchbaugh October 21, 2009 at 5:08 pm
  • I think how people manage deadlines can have a huge impact. Are you punished for renegotiating them? Do you surface problems early and get help? Are they clearly connected to the next element of work? Are consequences of missing one well understood? Inconsistent behavior around deadlines can create a ton of frustration in the organization.

    Jamie Flinchbaugh October 21, 2009 at 5:08 pm
  • I think how people manage deadlines can have a huge impact. Are you punished for renegotiating them? Do you surface problems early and get help? Are they clearly connected to the next element of work? Are consequences of missing one well understood? Inconsistent behavior around deadlines can create a ton of frustration in the organization.

    Jamie Flinchbaugh October 21, 2009 at 5:08 pm